The Future of Insurance: Industry Leaders

Insurers are entering a new era marked by economic volatility, escalating risks, rapid technological change, and rising customer expectations that demand modernized operations and technology. Although already a quarter into the 21st century, many insurers still rely on outdated business models, making the need for transformation urgent.
In this conversation led by Denise Garth, Chief Strategy Officer at Majesco, panelists Rob McIsaac (RPM Ventures NC, LLC), Lisa Wardlaw (360 Digital Immersion), and Jim DeMarco (Microsoft) explore whether insurers are truly motivated to change. Their discussion centers on why adapting now is essential to remain competitive, relevant, and positioned for growth—and how bold strategy and smart execution can help insurers leverage emerging trends to their advantage.

From early InsurTech days to today’s AI-powered landscape, Denise Garth sits down with Bob Frady to explore how PropertyLens is transforming property data and risk assessment. They discuss how the evolution of data, analytics, and AI, from predictive to GenAI to Agentic AI, is reshaping property intelligence, insurance pricing, and loss prevention. Plus, how the Majesco and PropertyLens partnership is helping insurers move from paying claims to preventing them.

Majesco’s Denise Garth is joined by K2 Insurance Services’ Matthew LuBien to unpack the key ingredients to MGA success. They dive into market opportunities driving future growth, areas where product development needs support, and what to look for when selecting a technology foundation and partners. The conversation also explores why minimizing customization matters, how to bridge underwriting expertise with technology, and the ways data and AI are revolutionizing insurance.

Join Denise Garth and Felix d'Alançon of AKUR8 for a dynamic conversation on the evolving pace of change in the P&C market and how pricing strategies are adapting in response. They explore the impact of having a well-integrated end-to-end solution from pricing to rating, the business value unlocked through the Majesco and AKUR8 integration with Majesco’s Enterprise Rating solution, real-world customer use-cases, and what the future holds for pricing and rating from a business and technology perspective.

This week on the Future of Insurance Podcast, NYPIUA’s Kin Lee joins Denise insightful conversation on the transition from legacy technology to intelligent, cloud-native core solutions. They explore how to avoid carrying forward outdated complexity, the business value of GenAI, and embedded new opportunities for transformation. They also highlight the innovation potential for smaller companies adopting next-gen intelligent core platforms, the importance of strong partnerships, and practical advice for mid- to small-sized insurers navigating their modernization journey.