Vodafone is using AI and digital innovation to meet the evolving expectations of their customers. Join Alex Pott and Mark Farbrace who discuss accessibility, conversational commerce, bot-to-bot comms, gen AI, agentic AI and more.
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19:34
EDF: Electric Customer Service
Go back to the future with host Emma Kendrew and EDF's Rich Hughes. Hear how technology enabled EDF's traditional approach to customer service, laying the foundations for their energy transition.
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19:51
Tech She Can: Moments That Matter
Closing the gender gap starts with inspiration. Dr Claire Thorne, co-CEO of Tech She Can, joins Emma Kendrew to share how the charity is transforming the tech landscape – building aspirations in half a million children globally.
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19:39
Tech Vision: Does AI’s Limit Exist?
Accenture's Simon Cooper joins our host Emma Kendrew to unpack Accenture's 2025 Technology Vision. Together, they explore how AI introduces a new dimension to the trust equation, while swiftly transforming our lives from brand interactions to robotic collaborations.
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19:56
Life Trends 2025: The Tightrope of Technology
Join Accenture's Katie Burke and Coach, NED, Trustee and Advisor Mark Evans, as they introduce our 2025 Life Trends, a fascinating window into people's behaviours and attitudes to the world around them. As industry leaders and parents, they explore the contradictions between these trends and how to walk the tightrope between the promise and peril of technology. How can the c-suite shape strategy that balances the faster adoption of technology versus people's desire to protect their children and reconnect with the non-digital world?
In just 20 minutes, explore the most exciting innovations and pressing challenges across business, technology, and leadership. Previously known as Walk in the Cloud, Byte Sized brings a new name and host—Accenture's UK, Ireland and Africa Technology Lead, Emma Kendrew.
Join Emma as she delves into game-changing findings from Accenture research, gleans insights from leading industry brands and unravels stories of reinvention. Subscribe now to dive into the essentials of business and technology leadership - all in the time it takes to enjoy your coffee break!