What does it take to modernize a 120-year-old real estate powerhouse without losing its entrepreneurial edge?
In this episode of Technovation, Kamini Rangappan Lane, President and CEO of Coldwell Banker Realty, shares how she is transforming one of the largest residential real estate networks in the U.S. by standardizing the back end while preserving the human, local nature of the business.
She discusses how AI and automation are reshaping agent workflows, enabling faster deal processing, and unlocking productivity across a network of 45,000 entrepreneurs.
Key highlights include:
Transitioning from 50 operating companies to a unified platform model
Applying AI to reduce listing creation time from hours to minutes
Balancing efficiency with personalization in a highly local business
Driving technology adoption through customer obsession
Redefining leadership through clarity, transparency, and authenticity