Quick Fixes: How to energize your team, level up your management skills, and fill a leadership vacuum
In this Quick Fixes episode, Anne and Frances work to solve three different callers’ tricky problems in under 30 minutes. One listener asks for tips on stepping into a first-time leadership role with confidence, the next wants to motivate her disengaged peers, and a final caller worries about navigating their company’s growth strategy when it’s not at all clear who is in charge. Hosted on Acast. See acast.com/privacy for more information.
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30:57
How to bring a business back to life (w/ Barnes & Noble CEO James Daunt)
The resurrection of Barnes & Noble is one of the most remarkable turnaround stories of the modern business era. Chief revival architect and CEO James Daunt joins Anne and Frances to discuss the unconventional leadership strategies that helped him navigate through the pandemic and keep bookstores alive in the age of Amazon and e-books. They explore James’s non-hierarchical approach to team building, dive into the challenges he faced on his mission to revitalize the company, and discover the principle at the heart of his strategy: being nice. FollowHosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei) Guest: James Daunt (Instagram | LinkedIn | Website) Linkshttps://anneandfrances.com/https://www.barnesandnobleinc.com/management/james-daunt/Subscribe to TED Instagram: @tedYouTube: @TEDTikTok: @tedtoksLinkedIn: @ted-conferencesWebsite: ted.comPodcasts: ted.com/podcastsFor the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.
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39:02
How to stand up for your colleagues
When you spot workplace practices that seem less-than-fair, what can you do to stand up for better treatment of someone else? In this episode, Anne and Frances guide a troubled caller who wants to help fix the lopsided pay structures in her organization and advocate for higher compensation for her junior colleagues. Together, they design a plan to gather data and make a rigorous and optimistic case to the higher-ups while supporting those affected in the meantime. FollowHosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei) Linkshttps://anneandfrances.com/Subscribe to TED Instagram: @tedYouTube: @TEDTikTok: @tedtoksLinkedIn: @ted-conferencesWebsite: ted.comPodcasts: ted.com/podcastsFor the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.
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31:53
Quick Fixes: How to adopt a strategic mindset, lose that chip on your shoulder, and know when to walk away
In this Quick Fixes episode, Anne and Frances work to solve three different callers’ tricky work problems in under 20 minutes. One listener wants to prepare herself mentally to become a senior leader in her organization, the next struggles to move on from a past conflict with a coworker, and a final caller wonders if it’s time to call it quits on their small business.FollowHost: Anne Morriss (Instagram | LinkedIn), Frances Frei (Instagram | LinkedIn)Linkshttps://anneandfrances.com/Subscribe to TED Instagram: @tedYouTube: @TEDTikTok: @tedtoksLinkedIn: @ted-conferencesWebsite: ted.comPodcasts: ted.com/podcastsFor the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.
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23:06
How to help your team build trust
Establishing trust with customers and constituents is the cornerstone of a healthy organization—but frontline teams must learn how to do it. In this episode, Anne and Frances help a concerned caller who worries that her team isn’t handling the public’s concerns with enough empathy. Together, they brainstorm actionable ways to improve her team’s trust-building skills by celebrating wins, leaning on each other to solve problems, and using the tried-and-true “trust triangle” framework to better understand the costs of their communication patterns. For the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.
Frances Frei is a Harvard Business professor. Anne Morriss is a CEO and best-selling author. Anne and Frances are two of the top leadership coaches in the world. Oh, did we mention they're also married to each other? Together, Anne and Frances move fast and fix stuff by talking to guest callers about their workplace issues and solving their problems – in 30 minutes or less. Both listeners and guests will receive actionable insights to create meaningful change in the workplace – regardless of their position on the company ladder. If you want to be on Fixable, call our hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem. Hosted on Acast. See acast.com/privacy for more information.
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