Brand New World

• How Expensify landed brand pole position in Brad Pitt’s blockbuster F1

  Here are some deets fresh off the Croisette from the Cannes Lions International Festival of Creativity—basically the ad industry’s Oscars but also the global epicenter of brand culture—that happened in mid-June. Brands, marketers, ad agencies, tech companies, platforms, people from entertainment and sports, and anyone and everyone part of the brand world ecosystem were there. To make sense of it all, or at least a good portion of it, I called up Tim Nudd, creativity editor at Ad Age and a journalist who’s been covering and commenting on this industry for longer than almost anyone. In a conversation that included inside scoops, gossip, and good stories, Nudd and I talked about what impressed him most, what surprised him, and what he’s hearing we can expect from major brands heading into the second half of the year. Then, I really wanted to find out how Expensify landed the real estate on Brad Pitt’s chest for the new blockbuster film F1. Expensify’s chief financial officer Ryan Schaffer, and Hannes Ciatti, founder and head creative at ad agency Alto, gave me the inside story of how the brand got such a prominent role, including a scene in which they shoot an Expensify commercial in the film. This is getting under the hood on 1,000-horsepower product placement.

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• 2024 was Apple's year for advertising—or was it?

  The first iteration of Brand New World was a very specific look at how AI is changing how brands and marketers work. Now we’re back to talk about brand culture more broadly. Of course that will involve AI from time to time, but I’ll also be digging into sports, entertainment, music, comedy, and everywhere else brands squeeze their way into pop culture.For those who don’t know or are unfamiliar, the Cannes Lions Festival of Creativity is part awards show, part industry conference, and probably the biggest annual gathering of brands, marketers, entertainment folks, tech folks, and media on the planet. Anything and anyone that touches a brand—from social platforms, to sports stars to celebrities—is there. This year, ahead of the festival that kicks off June 16th, Apple has been named the Creative Marketer of the Year. Now, Apple is an iconic marketer, an all-time, first ballot Hall of Famer. But in my opinion, 2024 has been a bit of a mixed bag. So why is this Apple's year? To discuss where this past year fits in the pantheon of Apple’s greatest hits, I called up Elizabeth Paul. A strategist by trade, Paul is the chief brand officer at award-winning ad shop The Martin Agency. You’ll know their work for major brands like Geico, UPS, the new Axe work with Pete Davidson, and much more. More importantly, she’s always up for some hot take banter about the work and culture around advertising and brands. Last month, a new doc called The Seat debuted on Netflix about how Mercedes’ Formula One team decided on a successor for racing legend Lewis Hamilton. Hamilton had announced his departure, so the racing giant was forced to strategize its next move quickly and discreetly. That’s where WhatsApp comes in. The entire process of evaluating and naming young Italian driver Andrea Kimi Antonelli played out over the messaging app. “The Seat” is not only a feature doc, but an excellent piece of brand entertainment, produced in partnership with WhatsApp. This episode I was excited to chat with Meta’s head of global consumer marketing Eshan Ponnadurai to talk about the process behind the doc, as well as the role it plays in the brand’s overall strategy. Esh has worked on major brands from Ford and P&G, to Uber, YouTube and Google. He’s got a long history of finding compelling and authentic brand stories to tell in unique ways.

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• Prompting a new brand era

  Generative AI has taken the brand world by storm. But how is the planet’s best-known AI company building its own brand? Like everything to do with AI, the brand aspect of this category is evolving and changing seemingly week to week. There’s newer brands like Anthropic, Perplexity, and DeepSeek, alongside established giants’ own sub-brands like Apple Intelligence, Google Gemini, Amazon’s Rufus AI assistant, and on and on.With about 400 million users, and almost constant news coverage, OpenAI may be the best known purely AI company.In episode seven of Fast Company’s Brand New World podcast, host Jeff Beer talks to OpenAI’s chief marketing officer Kate Rouch about the strategy behind their Super Bowl ad, how the company defines its brand values, and why, despite helpful lessons from the last 30 years of tech, new precedents will still be set for the AI brand category.

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• Don't be evil

  In episode six, host Jeff Beer is at Google’s world headquarters in Mountain View, CA to talk to chief marketing officer Lorraine Twohill. We dig into the brand’s overall GenAI strategy, not only for how they’re working as a marketing organization, but also how they’re marketing Google's own AI tools like Gemini.We also chat about how Lorraine and her team are balancing between third-party tools like Brandtech Group’s Pencil Pro, and WPP’s One, and the company’s own proprietary tools.Of course, we get into the lessons learned over the reaction to Google’s “Dear Sydney” Olympic ad for Gemini last summer, but also how the ultimate goal for AI’s impact on the brand’s marketing is to come up with an idea in the morning, and see it out in the world that afternoon.

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• Finding the right foundation for AI in beauty

  Sephora is compelling for any number of reasons, and one is it’s been a leader in the beauty industry working with GenAI and broader AI technology.A McKinsey piece reported earlier this year that Gen AI could add up $9 billion to $10 billion to the global economy based on its impact on the beauty industry alone.As consumer brands go, the beauty industry has been ahead of the curve on AI, with companies like Sephora, L’Oreal, Dior, Estee Lauder, P&G, all creating AI-powered tools for customers to use as early as 2017.In this episode, host Jeff Beer talks to Sephora’s US CMO Zena Arnold, and Vlad Kuznetsov, the company’s Chief Information Officer, to get a peek under the hood for a glimpse at how one of the most powerful brands in an incredibly influential consumer industry is thinking about Gen AI right now.

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