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Brand New World

Fast Company
Brand New World
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  • 2024 was Apple's year for advertising—or was it?
    The first iteration of Brand New World was a very specific look at how AI is changing how brands and marketers work. Now we’re back to talk about brand culture more broadly. Of course that will involve AI from time to time, but I’ll also be digging into sports, entertainment, music, comedy, and everywhere else brands squeeze their way into pop culture.For those who don’t know or are unfamiliar, the Cannes Lions Festival of Creativity is part awards show, part industry conference, and probably the biggest annual gathering of brands, marketers, entertainment folks, tech folks, and media on the planet. Anything and anyone that touches a brand—from social platforms, to sports stars to celebrities—is there. This year, ahead of the festival that kicks off June 16th, Apple has been named the Creative Marketer of the Year. Now, Apple is an iconic marketer, an all-time, first ballot Hall of Famer. But in my opinion, 2024 has been a bit of a mixed bag. So why is this Apple's year? To discuss where this past year fits in the pantheon of Apple’s greatest hits, I called up Elizabeth Paul. A strategist by trade, Paul is the chief brand officer at award-winning ad shop The Martin Agency. You’ll know their work for major brands like Geico, UPS, the new Axe work with Pete Davidson, and much more. More importantly, she’s always up for some hot take banter about the work and culture around advertising and brands. Last month, a new doc called The Seat debuted on Netflix about how Mercedes’ Formula One team decided on a successor for racing legend Lewis Hamilton. Hamilton had announced his departure, so the racing giant was forced to strategize its next move quickly and discreetly. That’s where WhatsApp comes in. The entire process of evaluating and naming young Italian driver Andrea Kimi Antonelli played out over the messaging app. “The Seat” is not only a feature doc, but an excellent piece of brand entertainment, produced in partnership with WhatsApp. This episode I was excited to chat with Meta’s head of global consumer marketing Eshan Ponnadurai to talk about the process behind the doc, as well as the role it plays in the brand’s overall strategy. Esh has worked on major brands from Ford and P&G, to Uber, YouTube and Google. He’s got a long history of finding compelling and authentic brand stories to tell in unique ways.
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  • Prompting a new brand era
    Generative AI has taken the brand world by storm. But how is the planet’s best-known AI company building its own brand? Like everything to do with AI, the brand aspect of this category is evolving and changing seemingly week to week. There’s newer brands like Anthropic, Perplexity, and DeepSeek, alongside established giants’ own sub-brands like Apple Intelligence, Google Gemini, Amazon’s Rufus AI assistant, and on and on.With about 400 million users, and almost constant news coverage, OpenAI may be the best known purely AI company.In episode seven of Fast Company’s Brand New World podcast, host Jeff Beer talks to OpenAI’s chief marketing officer Kate Rouch about the strategy behind their Super Bowl ad, how the company defines its brand values, and why, despite helpful lessons from the last 30 years of tech, new precedents will still be set for the AI brand category.
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  • Don't be evil
    In episode six, host Jeff Beer is at Google’s world headquarters in Mountain View, CA to talk to chief marketing officer Lorraine Twohill. We dig into the brand’s overall GenAI strategy, not only for how they’re working as a marketing organization, but also how they’re marketing Google's own AI tools like Gemini.We also chat about how Lorraine and her team are balancing between third-party tools like Brandtech Group’s Pencil Pro, and WPP’s One, and the company’s own proprietary tools.Of course, we get into the lessons learned over the reaction to Google’s “Dear Sydney” Olympic ad for Gemini last summer, but also how the ultimate goal for AI’s impact on the brand’s marketing is to come up with an idea in the morning, and see it out in the world that afternoon.
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  • Finding the right foundation for AI in beauty
    Sephora is compelling for any number of reasons, and one is it’s been a leader in the beauty industry working with GenAI and broader AI technology.A McKinsey piece reported earlier this year that Gen AI could add up $9 billion to $10 billion to the global economy based on its impact on the beauty industry alone.As consumer brands go, the beauty industry has been ahead of the curve on AI, with companies like Sephora, L’Oreal, Dior, Estee Lauder, P&G, all creating AI-powered tools for customers to use as early as 2017.In this episode, host Jeff Beer talks to Sephora’s US CMO Zena Arnold, and Vlad Kuznetsov, the company’s Chief Information Officer, to get a peek under the hood for a glimpse at how one of the most powerful brands in an incredibly influential consumer industry is thinking about Gen AI right now.
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  • I'd like to AI the world a Coke
    This past December, Coca-Cola released a set of holiday ads made entirely from generative AI. They asked three different studios to create their own interpretations of the 1995 Coke holiday spot called “Holidays Are Coming” using AI video-generation models, including Leonardo, Luma, and Runway. The brand got three unique adaptations from studios Silverside AI, the Wild Card, and Jason Zada’s Secret Level. Even though the AI ads were supposed to be a reimagining of Coke’s holiday ads from the '90s, which is a pretty innocuous concept, the backlash was intense. The reactions were passionate and numerous enough to get coverage from The New York Times, USA Today, NBS News, and more. Despite the backlash, the ads were effective and these new AI ads also got the job done. Coke is confident that its early experimentation is not only fun, but a meaningful investment that—despite the negative reviews in the short term—is setting the company up for long-term marketing success. In this episode, host Jeff Beer talks to Pratik Thakar, Coca-Cola's global vice president for generative AI, about the companies' approach to using AI, creative risk-taking, and those holiday ads.
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Are you prepared for the future of marketing and advertising? Join ‘Fast Company’ senior staff editor Jeff Beer who takes a look at how creatives see their work evolving, how ad agencies are embracing new technology like generative AI, and how big companies such as Google and Coca-Cola are leading the way with creative experimentation. Jeff has been covering marketing and brands for the past two decades—during which time, he’s seen Burger King’s Subservient Chicken, Mac versus PC, Red Bull jump into the stratosphere, and a ‘Barbie’ movie—but this next chapter in the world of advertising will no doubt be unlike anything we’ve seen before.
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