The Modern Manager

• 342: The Power of Courageous Communication (and How to Unlock It) with Michelle Gladieux

  Have you ever held back in a meeting, fearing how your words might be received? Fear often takes the driver’s seat in our communication, keeping us from building better relationships and unlocking new opportunities. But what if you could overcome those fears? This week’s guest is here to help you do just that.Meet Michelle Gladieux. Michelle is the author of Communicate with Courage, a transformative and award-winning bravery manual for your personal and professional life. She leads a consulting company offering development programs across sectors (for profit, non-profit, government, academia, and industry) and has been called a human potential whisperer who loves what she does - and it shows!Today, Michelle reveals the four hidden challenges blocking our communication potential and shares actionable advice to help you become a courageous communicator.In the extended episode available to members of Podcast+, Michelle dives deeper, discussing how managers can empower their teams to communicate courageously and how feedback can be a powerful tool for growth.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(02:03) What communicating with courage means(03:36) Four hidden challenges in communication(11:01) How small shifts in communication create a lasting impact(16:16) The power of stating your intention upfront(23:08) How owning your weaknesses improves communication(26:05) The Fighter Wing Feedback Challenge(33:12) Keep up with Michelle(34:33) [Extended Episode Only] How to help your team become courageous communicators(40:32) [Extended Episode Only] Why it’s hard to give praise and say “Thank you”Additional Resources:- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel hereKeep up with Michelle Gladieux- Follow Michelle on Instagram here- Sign up for Michelle’s quarterly newsletters here- Grab a copy of her book Communicate with Courage hereFREE PDF Download of 10 Tips to Turn Up Your Courage as a CommunicatorMichelle is providing members of Podcast+ a Free PDF download of 10 Tips to Turn Up Your Courage as a Communicator. This tip sheet is exclusively available to Modern Manager Podcast+ members!To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

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• 341: How to Get Your Team to Do What You Ask with Steven Blue

  Why do people often struggle to follow through on their responsibilities, even after they agree to do so in a meeting? Today’s guest is here to unpack this exact issue and offers practical solutions to help you and your team get things done.Meet Steven Blue. Steven is the CEO of Miller Ingenuity, which creates high technology products that save lives and preserve the environment. He is a keynote speaker and has addressed audiences at Harvard Business School, The United Nations, Carnegie Hall, The Safe America Foundation, and many more. Steven is also the CEO in residence at Winona State University and author of 5 best-selling books including Mastering the Art of Success, The $10 Million Dollar Employee and Metamorphosis. He works with executives, leaders, entrepreneurs, and anyone seeking to learn how to maximize their company’s growth through fostering company culture and innovation.In this episode, Steven and I dive into why employees sometimes fail to follow through and what managers can do to address these challenges—from mentoring to clear delegation to creating a workplace culture that empowers employees.In the extended episode available to members of Podast+, you’ll also hear powerful examples of what happens when values are aligned and how intentional culture-building transforms organizations.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(02:24) Why people struggle to follow through on tasks(04:28) Giving employees the permission “not to know” (07:13) Two most powerful phrases every leader should use(08:57) Strategies to ensure team members fulfill their responsibilities(16:30) The 3 Cs of effective communication(22:46) Building a values-driven organizational culture(26:55) A great manager Steven has worked for(28:09) Keep up with Steven Blue(28:44) [Extended Episode Only] Understanding your organization’s culture(31:23) [Extended Episode Only] Transitioning to the cultural values you wantAdditional Resources:- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel hereKeep up with Steven Blue- Follow Steven on LinkedIn here- Visit Steven’s official website for more information hereFree Book or Coaching Session for 5 Members of Podcast+Steve is offering five members of Podcast+ either a Free copy of Unlocking Success: Inspiring Tales of Resilience, Innovation, and Growth or a private 1-hour coaching session with him.In Unlocking Success, Jack Canfield, the co-creator of the bestselling Chicken Soup for the Soul® series, joins forces with an exceptional group of professionals from around the globe to bring you a collection of stories that illuminate the power of resilience, creativity, and determination.Each chapter offers a unique glimpse into the journey of individuals who faced adversity, embraced innovation, and transformed obstacles into opportunities.To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

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• 340: Effortlessly Boost Your Writing Skills with This Simple Framework with Davina Stanley

  How often do you send an email only to spend hours clarifying it later? Or find yourself rewriting a team member’s work to get it “right”?Mastering written communication–whether in emails, reports, proposals, or Slack messages–is more important than ever given how we collaborate today. Thankfully, today’s guest is here to share the ins and outs of effective writing.Meet Davina Stanley. Davina is the founder of the Clarity First Program, which helps C-suite executives and their teams better engage senior leaders and boards in complex ideas.In this episode, Davina and I dive into how strategic thinking and structured frameworks can transform written communication, enabling managers and teams to convey their ideas with clarity and impact.Plus, in the extended episode available to Podcast+ members, we explore how managers can empower their teams to write impactful communications and how AI can be a powerful tool to improve your writing skills.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:37) The mistakes we make when writing(05:55) Crucial first step before drafting any written communication(10:31) What a well-structured written communication looks like(17:01) Writing for teams vs. one-on-one messages(18:55) Applying structured frameworks to elevate all forms of writing(26:50) Simple tips for boosting your team’s writing skills(29:18) A great manager Davina has worked for(30:39) Keep up with Davina Stanley(31:13) [Extended Episode Only] How to empower your team to improve their own writing(35:35) [Extended Episode Only] AI hacks for clearer, more effective writingAdditional Resources:- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel hereKeep up with Davina Stanley- Follow Davina on LinkedIn here- Check out her written works and other services here20% Off All ResourcesDavina is giving members of Podcast+ 20% off all her resources which includes her online courses and other tools to help managers and their teams clarify and convey complex ideas.To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

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• 339: Lead Smarter by Increasing Your Emotional Intelligence with Roberta Fernandez

  When it comes to leadership, emotional intelligence often gets overlooked. For years, the American work culture has emphasized suppressing emotions in the workplace. But times are changing.Today, emotional intelligence is as crucial as any leadership skill–if not the most essential. Our guest is here to show us why it matters and how to manage our emotions effectively.Meet Roberta Fernandez. Roberta is a professional development consultant specializing in emotional intelligence and organizational cultural change. She holds a Master Practitioner certification in NLP and is a Board-certified Hypnotherapist, making her uniquely skilled in understanding human behavior. Roberta’s past clients form a diverse portfolio, including Kemps, Sam’s Club, Target, Optum, Pentair, governments, academic institutions, and private small businesses.In this episode, Roberta and I explore the transformative power of emotional intelligence in the workplace. Roberta shares how emotions influence behavior and introduces practical tools for managing team dynamics effectively.With practical tips on staying calm in heated situations, navigating tough conversations, and recognizing workplace emotions, this episode is packed with insights to improve your leadership and collaboration skills.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:56) What is emotional intelligence?(04:06) Understanding and addressing your emotions(07:28) Why emotional awareness is critical for managers(11:32) The FARE framework (Focus, Associate, Repeat, and Expect) explained(16:45) Tips for navigating the emotions that come with change(19:21) How to manage emotions during heated conversations(25:19) Why do people act based on their beliefs(30:19) A great manager Roberta has worked for(31:16) Keep up with Roberta(31:22) [Extended Episode Only] How to proactively prevent a conversation from getting emotional(34:28) [Extended Episode Only] Using the Frame Tool for taking emotions out of team problem-solvingAdditional Resources:- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel hereKeep up with Roberta Fernandez- Follow Roberta on LinkedIn and Instagram- Visit her website for more information hereFREE Emotional Intelligence Assessment and the Frame ToolRoberta is providing members of Podcast+ with access to her emotional intelligence assessment as well as “the frame” tool, which she explains in the extended episode.To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

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• 338: Building a Strong People-First Culture That Lasts with Michel Falcon

  Imagine a workplace where every decision begins with a single, powerful question, “How will this affect our people?”. This is the cornerstone of a people-first culture–a philosophy that integrates employee well-being into every facet of a company’s operations.But what does this look like in action? Thankfully, this week’s guest is here to share what he’s learned along the way of building people-first organizations.Today’s guest is Michel Falcon. With 15 years of experience building his own companies, consulting for some of the largest, and writing a bestselling book, Michel has the real-world experience to share what exactly makes high-performing teams, how to design and deliver never-seen-before customer experiences and build thriving companies in any market. As a speaker, Michel has been on stages around the world from Toronto and New York to Riyadh and Melbourne leaving audiences with ideas they can apply within their organizations and teams instantly.Michel reveals how a focus on employees, customers, and stakeholders can drive lasting success. With strategies like 3P framework–Purpose, Process, and Profit–Michel explains why treating everyone as your “best customer” changes everything.In the extended episode available to Podcast+ members, Michel shares his unusual hiring process, including group interviews, detailed career descriptions, and special onboarding gift–all designed to set employees up for success.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(02:04) What is a people-first culture?(05:43) The 3P Strategy explained(09:10) Helping employees align their purpose with the company(11:57) The one thing organizations miss during the onboarding process(13:30) The $20 interview question that changes everything(17:48) Fostering a culture of learning, growing, and developing your people(19:08) Transitioning from a traditional workplace to a people-first culture(21:24) Managing performance in a people-first culture(23:16) How mid-level managers can initiate the shift(26:20) A great manager Michel has worked for(28:13) Keep up with Michel(29:03) [Extended Episode Only] Michel’s unusual hiring process(33:44) [Extended Episode Only] How to assess people during the interview process(36:27) [Extended Episode Only] Interviews are not interrogationsAdditional Resources:- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel hereKeep up with Michel Falcon- Follow Michel on Instagram, Facebook, and LinkedIn- Visit Teams by Michel Falcon for more information here- Grab a copy of Michel’s book People-First Culture hereFREE Consultation with Michel FalconMichel is offering a free consultation to one member of Podcast+. You can use this time to get advice or pick Michel’s brain on how to help you, your team, or your organization, foster a people-first culture. To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

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