The 229 Podcast

September 10, 2026: Sherri Hess (former VP and Chief Nursing Informatics Officer, HCA Healthcare) sits down with Sarah Richardson. Not enough nurses on the acute-care floor. Too much admission and discharge work sitting on the people who were already there. Virtual nursing left the first unit in 3 to 4 months. The hard part was adding FTEs, not buying the cart. If you have seen one discharge, you have seen one discharge.

Key Points:

0:00 One operational problem

2:22 Tegria

3:05 If you've seen one discharge

6:23 Start on one unit

8:14 Night nurses wanted 24 hours

9:53 SureTest

11:51 What the cart actually fixed

13:14 How they measured it

15:14 3 to 4 months off the pilot

18:21 Fail fast, fix fast

LinkedIn: 229Project

Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

September 9, 2026: Russell Teague (Chief Strategist and CISO, Fortified Health Security) sits down with Drex DeFord. Healthcare has been the number-one targeted industry for 13-plus years. Fortified only does healthcare, because no other industry has human life on a 24/7 stack. From there: 40-plus autonomous SOC vendors at Black Hat, a workstation that might be the CT scanner, 97 percent of breaches that never touch the EMR, and a board conversation that has to be about resiliency and patient care, not fear. Zero-day to weaponization is now sub-hour. You will not patch at machine speed.
Guest: Russell Teague (Fortified Health)
Key Points:
01:35 Healthcare, Number One for 13 Years

05:06 Human in the Loop

09:08 97 Percent of Breaches Are Not the EMR

13:13 Zero-Day to Weaponization Is Sub-Hour

15:47 Talk to the Board About Patient Care

17:19 Fear Will Not Win You Money

Bring color and joy to a child’s day: https://augustsartists.networkforgood.com/projects/166901-everyday-giving
Keep up to date on the latest in health IT:
https://thisweekhealth.com/news/

September 3, 2026: Diane Constantine (Children's Hospital of Philadelphia), Cathy Patterson (Banner Health), and Vicki Sergent (Froedtert ThedaCare Health) sit down with Sarah Richardson. If an innovation saves clinician time, prevents harm, and improves the patient experience, but cannot produce a clean 12-month ROI, does it deserve to scale? Cathy's test: if she took it out today, would an outcome change. Vicki's MyChart Bedside was supposed to take a year of phased rollouts. Innovation-unit nurses adopted it hard enough that the system was up in three months. Diane will not manufacture a dollar value for rare pediatric harm. She will measure it.
Key Points:
0:00 Does a 12-month ROI decide scale

1:30 Name the scorecard

6:10 UST

6:43 Set the thresholds before go-live

11:20 Value that never hits the P&L

16:19 Who owns the outcome after go-live

21:04 Adoption versus vanity

25:58 One decision they would copy

31:31 The question for tomorrow's scorecard

LinkedIn: 229Project
Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

September 2, 2026: Alan Gabriola (VP of Healthcare, CTG) sits down with Bill Russell. CEOs come home asking why the health system is not doing more with AI. The CIO already knows they can. The shop never finished the hard work underneath. 220 leaders told 229 where next year's money is going: access and revenue cycle. Alan's line for what actually wins: not the most AI. The operating model.
Guest: Alan Gabriola (CTG)
Key Points:
0:00 The winners don't have the most AI

0:06 Both sides of the table

3:13 You cannot sprinkle AI on a messy model

7:09 CTG

7:50 220 leaders: access and rev cycle

10:06 What stalls the work

12:52 Governance as differentiation

15:16 Why CTG

19:05 Speed to outcomes

21:06 Close

Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer
Keep up to date on the latest in health IT:
https://thisweekhealth.com/news/

August 26, 2026: Lindsey Bengfort (Managing Director, Healthcare, NTT Data) sits down with Bill Russell. She buckets what she hears every week into three anxieties: financial, tech/AI, and security. Security used to get skipped in the room. Not now. If you do not have a point of view, you do not get invited. From there: 500 patches on one hospital-critical application, garage-level attackers with open models, and an onslaught of AI features inside the vendors you already own. Lindsey's picture: you keep stacking band-aids. You never stitch the wound. Closes on three places a health system can take cost out without taking it out of patients.
Guest: Lindsey Bengfort (NTT Data)
Key Points:
04:48 Three Anxieties

08:29 Security Is Table Stakes

09:44 500 Patches on One Hospital App

10:38 Garage Attacks

12:53 Band-Aids on a Cut

17:12 Three Ways to Take Cost Out

Bring color and joy to a child’s day: https://augustsartists.networkforgood.com/projects/166901-everyday-giving
Keep up to date on the latest in health IT:
https://thisweekhealth.com/news/