The 229 Podcast: Building AI-Powered EHR Tools and Educating Staff with Dr. Stephon Proctor
November 6, 2025: Stephon Proctor, PhD, Associate Chief Health Informatics Officer for Platform Innovation at Children’s Hospital of Philadelphia, is redefining what's possible when clinical expertise meets technical innovation. He built "Chipper"—a prototype that embeds generative AI directly into Epic's EHR, eliminating the friction of jumping between systems. The reaction from the healthcare IT community was explosive, validating what many suspected: seamless AI integration isn't just convenient, it's essential. From CHOP's "School of AI" training hundreds of staff members to their ambitious plans for digitally-enabled patient rooms in a new 28-floor tower, this conversation explores how one organization is preparing for an agentic AI future.Key Points:03:26 Developing the Chipper App07:54 Technical Architecture and Challenges11:22 Adoption and Workflow Integration18:27 Future of Innovation at CHOPX: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
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Executive Interview: Making Big Innovations Without Risking It All with Mark Galea
November 5, 2025: Mark Galea, SVP and CIO at Willis Knighton Health, shares how they achieved world-class EMR results at a fraction of typical costs, proving that digital transformation doesn't require unlimited budgets. Leading a $1.4 billion health system in northern Louisiana, Mark deployed MEDITECH Expanse to 140 clinics in just 14 months while cutting IT operating costs to the lowest quartile. He discusses a "follow the leader" approach to AI adoption, explains why most hospitals can't afford to place bets on unproven technology, and shares impressive clinical outcomes. His philosophy: technology should be about getting our doctors “back to even”, not adding more stress.Key Points:01:07 Challenges and Opportunities at Willis Knighton07:18 Stabilizing and Deploying Expanse10:43 Embracing Innovation 18:05 Cost-Effective Innovations and Results25:19 Advice for Healthcare IT LeadersX: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
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Newsday: The CxO Pulse - Insights and Lessons from 229 Summits with This Week Health
November 3, 2025: What are healthcare IT leaders really concerned about? Fresh from three 229 Project summits across the country, Bill Russell, Sarah Richardson, and Drex DeFord pull back the curtain on the most pressing conversations happening right now. From simplifying AI governance with a two-track vendor approach to rethinking hiring strategies for an agent-driven future, this episode captures the pulse of healthcare leadership in real time. Discover why some organizations are solving hundreds of problems while others struggle with their first five, and learn the one-word qualities leaders are seeking in their next hires to thrive in today's rapidly changing landscape.Key Points:04:24 AI Success Factors09:57 Balancing Moonshots and Practical Solutions14:37 Sourcing Strategy and Engagement22:32 Building Organizational Culture26:27 Leadership and Succession PlanningX: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
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The 229 Podcast: Exploring How Emory Cut Denials in Half with Carla Haack, MD
October 30, 2025: Healthcare systems often lose millions in revenue, not because clinicians aren't doing the work, but because critical informatics get lost between the operating room and the billing department. Dr. Carla Haack, Chief Financial Informatics Officer at Emory Healthcare, discovered this gap firsthand when she stepped away from surgery during the pandemic. In this conversation, she reveals how a change to surgical debriefs resulted in a million dollars in just 21 days and how Emory reduced its denial rate from 20% to 10%. Discover why bridging clinical care and revenue cycle management requires more than technology—it demands translation, trust, and understanding across vastly different worlds within the same healthcare system.Key Points:01:22 The Role of a Chief Financial Informatics Officer05:49 Innovative Solutions for Revenue Cycle Issues13:22 Debriefing in Clinical Settings25:17 Navigating Patient Information Challenges31:25 Collaborating Across Departments39:41 Hiring for Chief Financial Informatics OfficerX: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
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Executive Interview: Empowering Healthcare with New Age Networks with Perry Welch
October 29, 2025: Cellular networks are transforming healthcare delivery, but what makes 5G truly different from its predecessor? Perry Welch, EVP and Chief Revenue Officer at Airwavz Solutions, discusses creating a robust network infrastructure that can handle the demanding requirements of modern medical technology. As healthcare systems begin exploring what's possible with this upgraded network, the question shifts from "can our phones work?" to "what new capabilities can we unlock?" Discover why focusing on your network is becoming essential for healthcare environments.Key Points:03:20 WiFi vs DAS in Healthcare06:21 The Future of 5G and Beyond09:47 Implementation and Coverage Challenges15:34 Airwavz's Healthcare Focus and ConclusionX: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
Some conversations are too important to stay in the room. The 229 Podcast, hosted by Bill Russell, continues the dynamic discussions from our community events, bringing together healthcare leaders who are actively transforming the industry.
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