Edge of IT

Are you asking the right questions about IT? Struggling to answer tough questions about ROI, leadership, and cybersecurity? Welcome to Season 3 of The Edge of IT—your go-to podcast for actionable insights at the intersection of technology and strategy.

This season, host and Pellera Chief Scientist Jonathan Gough dives into the critical topics shaping IT today, including AI innovation, cybersecurity challenges, and strategic leadership. With a lineup of industry leaders and frontline experts, this season is packed with real-world perspectives to help you lead, invest, and act with confidence.

If you’re ready to get to the strategic core of IT that will shape how you lead, invest, and act, click follow and never miss an episode!

What happens when four tech experts sit down for an unfiltered conversation about the state of enterprise AI? You get the Pellera Roundtable, of course.

To close out another exciting season of Edge of IT, host Jonathan Gough is joined by three of Pellera’s brightest minds: Dave Santeramo, Network and Security Leader; Roy Bales, Principal Technical Advisor (Southeast); and Darren Livingston, VP of Engineered Solutions. Together, they dive deep into the current state of AI maturity and adoption in enterprises, offering candid insights and actionable advice.

In this episode, the team breaks down the most underestimated challenges in AI today, from behavioral friction to governance gaps. They explore why your biggest blocker to progress is probably not your model and uncover surprising areas where most organizations are overspending and how to course-correct for better ROI.

If you're leading AI strategy, or trying to make sense of it all, this conversation is your reality check and your roadmap.

What if you could get whatever you needed in 30 minutes without waiting or even having to step foot outside your door? It may sound like science fiction, but Walmart is making it a reality. In this episode of Edge of IT, host Jonathan Gough sits down with Precia Carraway, Senior Manager of Autonomous Delivery at Walmart, to explore one of the boldest logistics programs in retail: drone delivery. Precia brings deep expertise and vision to how Walmart is transforming last-mile delivery and solving real-life problems for communities across the U.S. Tune in to learn what it takes to fly hundreds of thousands of deliveries and what the future holds for autonomous logistics.

AIOps isn’t just a buzzword—it’s a game-changer for modern enterprise operations. In this episode of Edge of IT, host Jonathan Gough is joined by Chris Bailey, Director of Product Management at IBM, and Manoj Khabe, VP of Observability, AIOps, and FinOps at Pellera Technologies, for a deep dive into how agentic AI is transforming enterprise operations from the ground up. Discover how AI reduces alert fatigue, increases system resilience, and empowers teams to focus on mission-critical work. From unifying data across siloed tools to automating root cause analysis and incident resolution, this conversation explores real-world examples of AIOps in action and what it means for the future of IT.

Value can be calculated in a few different ways. So when the big boss starts asking, “Where’s my return on AI?” it’s best to come prepared. In this episode, Christian Thilmany joins Jonathan Gough for a much-needed check-up on AI. As Senior Director of AI Strategy at Microsoft, Christian shares his experience: what works, what doesn’t, and why so many teams still aren’t seeing the ROI they were promised. Together, Christian and Jonathan trace the evolution of AI, unpacking the critical points that often lead to failure—from model drift to hallucinations, and even when models get a little too eager to please. Then, the conversation turns to the future: the rise of Shadow AI, the risks of “vibe coding,” and the promise of Model Context Protocol (MCP), a potential game-changer that could standardize how AI connects across systems. If all the AI hype has left you wondering what’s missing from the conversation, this episode delivers the nuanced take you’ve been waiting for.