Conversations with CEOs, CTOs, investors, heads of product, heads of innovation, merchandisers, buyers and all the other people that are shaping up the billion-...
Up next on The Retail Podcast: Dive deep into the evolution of customer experience with Shamas Aziz, Interim Customer Experience Specialist at MATCHES FASHION.
Shamas drops his views on how to elevate customer experience, effectively use data, tackle digital transformations, and the importance of building customer trust in AI technologies.
Get ready for a conversation full of insights on adapting and growing with the ever-changing needs of customers!
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35:44
The Power of Visual Storytelling with Coach
ABOUT THIS EPISODE
Introducing Giovanni Zaccariello who has dedicated more than two decades of his life in transforming the fashion industry. Currently, as the senior vice president of global visual experience at Coach, he leads various teams like visual merchandising, 3D creative studio, brand events, and digital experience.
In this episode of The Retail Podcast by Vue.ai, Giovanni talks about how Coach shifted from modern to expressive luxury, focusing on customer obsession and glocalization. He explains the importance of visual experiences in retail and how Coach blends physical and digital elements to create an immersive store experience.
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25:06
Noise To Signal: AI In 2024
This episode of the AI Transformation Podcast featuring Anand Chandrasekaran, Ashwini Asokan and Costa Colbert, founders of Vue.ai unveils a new branding for their company that accentuates the theme of ‘uncomplicate’. The founders discuss their journey, the evolving AI space, and the launch of an AI orchestration platform. Ashwini highlights the culmination of years of AI discussions and the challenge of navigating an overwhelming, jargon-filled AI landscape. Costa emphasizes the need for a platform that seamlessly integrates traditional computing concepts and AI, avoiding the chaos of piecemeal solutions. Anand discusses the fundamental shift in people’s thinking towards adopting new technology and the importance of orchestrating skills and data for effective problem-solving. The founders stress the platform’s composability, orchestration, and automation, envisioning it as an AI-based operating system for enterprises, simplifying the complexity of AI adoption and delivering concrete outcomes.
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27:52
The rise of enterprise AI
Channel IT resources into three buckets: running the business, growing the business and transforming the business. The more you automate the "running the business" part, the more resources you free up to grow and transform the organization. Murali Sundararajan, EVP & CIO, Victoria's Secret on the challenges before CIO's undertaking AI transformation.
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26:25
Sustainability in Stitches: Journey of Thriftify
Our guest today is a social entrepreneur and activist - Rónán Ó Dálaigh. His passion to bring about large-scale, systemic change goes way back to his days as a youth social entrepreneur who lent his voice at the UNESCO Youth Forum until today and as the founder & CEO of Thriftify, an online resale platform based out of Ireland.
With Thriftify, he provides powerful digital commerce tech to enable dozens of leading resale and charity retailers to be the leaders of the sustainable fashion revolution.
Conversations with CEOs, CTOs, investors, heads of product, heads of innovation, merchandisers, buyers and all the other people that are shaping up the billion-dollar retail industry. We explore the state of the retail industry today, the potential for personalisation on a scale, AI’s role in the future of retail, and more. We’ve spoken to some amazing change-makers from thredUp, Milaner, Ashley Stewart, Macy’s, Nasty Gal, USPL, Yoga Club, Tata Cliq, Mercado Libre and will continue to feature leaders in this series.
Subscribe to our podcast to understand how these decision-makers are influencing worldwide fashion retail!