Retail Media Breakfast Club

I recently had the pleasure of joining one of my favorite retail media podcasts, Unlocked, with Austin and Elizabeth. Today, I’m sharing a snippet from that conversation in which we get into something much more personal: my process as a writer, how I consistently create content, and why storytelling has become such a powerful tool in my work.
I also open up about how I actually use AI in my day-to-day workflow (and why I still feel behind!), plus a storytelling framework that’s completely changed how I approach content. And to top it off, I share a slightly embarrassing — but very real — story from my early days in retail media that you likely haven’t heard before.

This episode is sponsored by Mirakl Ads

Timeline
[00:00] – Why I love the Unlocked podcast and what makes it different from typical retail media shows
[00:45] – My real, unfiltered process for creating consistent content (yes, sometimes it’s last-minute)
[02:00] – How I think about content ideas and why I never run out of things to say
[03:00] – The AI tools I actually use (and how they help me scale output)
[04:00] – My storytelling framework and the “Homework for Life” habit
[08:00] – The origin of my retail media journey and the moment that changed everything
[09:15] – The unexpected legal drama behind one of my books
Links & Resources
Listen to my full appearance on Unlocked
Subscribe to Unlocked with Austin and Elizabeth on Apple Podcasts
Follow Austin Leonard, Vice President and General Manager of DG Media Network, on LinkedIn
Follow Elizabeth Neubauer-Donovan, EVP, Global Head of Commerce & Retail Media Networks @ Acxiom Omnicom, on LinkedIn
Read my related articles:Writing From the Middle of the Room
My Media Diet
Get On The Damn Stage

I'm hosting a LIVE event with In-Store Marketplace and Catalyst Media Consulting on April 22 about In-Store Retail Media: are we measuring the wrong things? We'll discuss New Research on the state of in-store retail media measurement — and why the path forward may actually be simpler than the industry is making it. REGISTER HERE
Follow my new Instagram account for comedy skits about the quirks of retail media @retailmediabreakfastclub
Subscribe to Retail Media Breakfast Club's daily newsletter
Follow Kiri Masters on LinkedIn

Today I'm unpacking a blind spot that completely changed how I’m thinking about AI’s impact on retail media. Recently I’ve been talking a lot about the long-term threat of agentic commerce — fewer ad surfaces, weaker first-party data— but there’s a more immediate issue already happening right now. AI agents are actively browsing retail sites, clicking around, and triggering ad impressions… without a human ever seeing a single ad.
I walk through how this is quietly distorting ad metrics, inflating performance data, and concerningly, corrupting the behavioral signals that power retail media targeting. If AI agents are shaping audience data and driving “fake” intent, what does that mean for the entire measurement system? And are we even asking the right questions yet?

This episode is sponsored by Mirakl Ads

Timeline
[00:00] – Why a Business of Fashion article made me rethink AI’s impact on retail media
[00:45] – The structural threat of AI shopping agents to ad surfaces and first-party data
[01:15] – How AI agents are already clicking ads, and why brands are paying for it
[02:18] – The illusion of impressions: from humans scrolling to bots with no eyes
[03:06] – The “relentless agent” problem: repeated clicks and inflated ad events
[03:45] – How AI activity is poisoning behavioral data and audience targeting
[05:36] – “Cost per human”: the emerging fix, and why it’s harder than it sounds
[06:00] – What this means for retail media networks right now (not someday)
Links & Resources
Business of Fashion article: How AI Shopping Agents Are Reshaping Fashion’s Ad Economy
Learn more about AI analytics company DoubleVerify
Read my related articles:‘Dark Search’ Is Making AI-Facilitated Commerce Look Smaller Than It Really Is
Dark Search, Broken Signals, and What Comes Next for Retail Media
Agentic Commerce Is a Sequencing Problem, Not an Existential One

I'm hosting a LIVE event with In-Store Marketplace and Catalyst Media Consulting on April 22 about In-Store Retail Media: are we measuring the wrong things? We'll discuss New Research on the state of in-store retail media measurement — and why the path forward may actually be simpler than the industry is making it. REGISTER HERE
Follow my new Instagram account for comedy skits about the quirks of retail media @retailmediabreakfastclub 
Subscribe to Retail Media Breakfast Club's daily newsletter
Follow Kiri Masters on LinkedIn

In this episode, I dive into a fascinating recent conversation featuring Gildan’s Jason O’Toole on The CPG Guys podcast and unpack a powerful idea that stopped me in my tracks: brand media lowers the tax you pay on growth. If you’ve ever struggled to justify upper-funnel spend or connect brand investment to real performance outcomes, this one’s for you.
I break down three key takeaways from the discussion, including how Gildan is structuring its teams to align brand and commerce, why traditional metrics like impressions are losing relevance, and what a high-impact Amazon campaign can teach us about speed, scale, and full-funnel execution. There’s a lot here that challenges conventional retail media thinking so let’s get into it!

This episode is sponsored by Mirakl Ads

Timeline
[00:00] – Why apparel is one of the most competitive and margin-pressured categories in retail
[01:12] – The idea that “brand media lowers the tax you pay on growth” and why it matters
[02:40] – How budget ownership shapes the role retail media plays inside organizations
[03:31] – Why impressions are a flawed metric and what to focus on instead
[05:13] – The two metrics that actually matter: branded search and incrementality
[06:30] – Inside Gildan’s Amazon homepage campaign and what made it so effective

Links & Resources
Listen to the full CPG Guys episode: Winning in Social Commerce with Gildan's Jason O'Toole & Katie Tripodi
Subscribe to The CPG Guys: Apple Podcasts and YouTube
Follow Jason O'Toole, Head of Connected Commerce & Media @ Glidan, on LinkedIn
Follow Katie Sierveld Tripodi, Director, Ecommerce Activation and Strategy @ Hanesbrands Inc., on LinkedIn
Read my related articles:iROAS results can be easily gamed. But we shouldn't just throw it away
'Not 100% altruistic': ad measurement veteran on what retail media is really optimizing for
Ecommerce Signals Are Shrinking. Why Retailers Must Earn New Ones

I'm hosting a LIVE event with In-Store Marketplace and Catalyst Media Consulting on April 22 about In-Store Retail Media: are we measuring the wrong things? We'll discuss New Research on the state of in-store retail media measurement — and why the path forward may actually be simpler than the industry is making it. REGISTER HERE
Follow my new Instagram account for comedy skits about the retail media industry @retailmediabreakfastclub
Subscribe to Retail Media Breakfast Club's daily newsletter
Follow Kiri Masters on LinkedIn

Today I’m taking you behind the scenes of something I don’t talk about enough: what it really feels like to start over, even after years of experience. From launching a brand-new Instagram account @retailmediabreakfastclub with barely any followers, to reflecting on my early days writing “into the void,” I share the uncomfortable truth about building content, credibility, and confidence in public.
I also dig into the process that’s helped me generate ideas consistently, navigate mistakes, and find my voice in a fast-moving industry like retail media. If you’ve ever struggled with imposter syndrome, wondered how to build your content muscle, or questioned whether your perspective is “enough,” this one’s for you.

This episode is sponsored by Mirakl Ads

Timeline
[00:00] - Starting from zero (again!): launching Instagram after building a LinkedIn audience 
[01:00] - Writing in obscurity: the early days of publishing with no audience 
[01:30] - My breakthrough moment: landing a paid contributor role at Forbes 
[03:00] - Why quantity drives creativity (and how I generate endless content ideas) 
[04:20] - The power of being wrong: how mistakes lead to better, richer content 
[06:45] - “The middle of the room”: finding your voice between expertise and curiosity 
[09:45] - Getting comfortable being bad at something new (and why it matters)

Links & Resources
My new Instagram account: @retailmediabreakfastclub
Read my related articles:My Media Diet
Get On The Damn Stage
Apply For The Damn Award

I'm hosting a LIVE event with In-Store Marketplace and Catalyst Media Consulting on April 22 about In-Store Retail Media: are we measuring the wrong things? We'll discuss New Research on the state of in-store retail media measurement — and why the path forward may actually be simpler than the industry is making it. REGISTER HERE
Subscribe to Retail Media Breakfast Club's daily newsletter
Follow Kiri Masters on LinkedIn

Not all shopping is created equal. And honestly, not all of it is fun.
Today I'm unpacking the tension between the idea of AI-powered shopping and the reality of how we actually shop today. While we love the experience of discovering products and making intentional choices, a huge portion of shopping — especially groceries — is repetitive, operational and tedious.
I explore where consumers are already signaling openness to AI assistance (hint: it’s not where you might think), and why the current tools still fall short of solving the real problem. From meal planning to managing the “messy middle” of grocery lists, I break down what’s missing, what’s coming, and why the future of agentic commerce may arrive faster than expected, once the technology finally catches up to demand.

This episode is sponsored by Mirakl Ads

Timeline
[00:00] – My daily cooking ritual and why grocery shopping is the least enjoyable part
[01:15] – The difference between “fun” shopping and repetitive shopping missions
[01:37] – What consumer behavior data reveals about how we actually shop
[02:15] – Where consumers are already comfortable letting AI step in
[03:00] – A real-world example of DIY grocery automation
[04:30] – Why current retail tools fail to solve the “messy middle” of shopping
[06:00] – The trust gap in grocery delivery (yes, even bananas matter!)
[08:30] – The real barrier to AI shopping adoption: technology, not psychology
[10:00] – Consumer attitudes toward AI agents completing purchases
[11:00] – What needs to happen before agentic commerce goes mainstream

Links & Resources
Andrea K. Leigh's LinkedIn post about the grocery ordering browser extension she built
Follow Andrea K. Leigh, Founder @ Allume Group, on LinkedIn
Read my related articles:Agentic Commerce Is a Sequencing Problem, Not an Existential One
Don’t Dance On The Grave Of Agentic Shopping Just Yet
How To Be Right About AI, And Still Lose

I'm hosting a LIVE event with In-Store Marketplace and Catalyst Media Consulting on April 22 about In-Store Retail Media: are we measuring the wrong things? We'll discuss New Research on the state of in-store retail media measurement — and why the path forward may actually be simpler than the industry is making it. REGISTER HERE
Subscribe to Retail Media Breakfast Club's daily newsletter
Follow Kiri Masters on LinkedIn