HR Happy Hour Network

The Manager Method: Practical Strategies to Lead with Empathy and Confidence
Hosts: Steve Boese and Trish Steed
Guest: Ashley Herd, Former Head of HR, Podcast Host and Author

Summary
In this episode of the At Work in America show, Steve Boese and Trish Steed welcome Ashley Herd, a former head of HR, podcast host, and author, to discuss the critical role of managers in the workplace. The conversation explores the challenges managers face, particularly regarding their mental health and the impact they have on employee experiences. Ashley shares insights from her book, "The Manager Method," emphasizing the importance of communication, empathy, and proactive leadership strategies to foster a positive work environment. They discuss the common pitfalls of management, such as the tendency to avoid difficult conversations and the pressure managers feel to have all the answers. The episode ends with practical advice for managers on how to navigate stress and burnout, both for themselves and their teams, while encouraging open dialogue and collaboration. This conversation serves as a valuable resource for anyone looking to enhance their management skills and improve workplace culture.

Chapters
01:30 Welcome, updates, and introduction
04:13 The Importance of Managers
08:43 Communication Strategies for Managers
12:04 Empathy in Leadership
19:14 Managing Remote Teams
23:37 Addressing Burnout and Stress
36:23 Resources and Takeaways
Thank you for your continued support of the show and subscribe wherever you get your podcasts!

The HR Happy Hour Network is proudly sponsored by Workhuman. The workplace is changing fast—and the leaders who understand what's coming will have the advantage.

Workhuman's annual Trends Webinar returns January 29th with research-backed insights on the hottest trends shaping 2026. Discover how top organizations are navigating AI, psychological safety, performance, and equity to outperform their competition—plus exclusive findings from McKinsey's Women in the Workplace 2026 report.
Featuring an expert panel from McKinsey and Workhuman, you'll get the intelligence you need to lead with confidence this year.

Join the Trends Webinar live January 29th at noon Eastern, or catch the replay on demand. Register for free at Workhuman.com

Improving Employee Engagement and Retention Through Analytics
Hosts: Steve Boese and Trish Steed
Guest: Curtis Forbes, Founder & CEO at MustardHub

Summary
In this episode of the At Work in America show, hosts Steve Boese and Trish Steed welcome Curtis Forbes, founder and CEO of MustardHub, to discuss the critical issues of employee retention and engagement, particularly in small to mid-sized businesses. Curtis shares his unique journey from a music background to creating a workforce engagement platform aimed at reducing turnover and strengthening company culture. The conversation looks at the challenges of identifying turnover issues, the costs associated with employee disengagement, and the importance of predictive analytics in understanding employee behavior. They emphasize the role of technology in making company culture visible and the necessity of building habits that reinforce organizational values. The episode concludes with insights on MustardHub's freemium model, making it accessible for small businesses to enhance their employee engagement strategies.

Chapters
01:07 Understanding Employee Retention and Engagement
09:04 Identifying and Addressing Turnover Challenges
11:52 The Importance of Predictive Analytics in Retention
16:36 Building a Culture of Engagement
21:38 A Solution for Small Businesses
28:32 Freemium Model and Accessibility of MustardHub
33:28 Conclusion and Final Thoughts

Thank you for your continued support of the show and subscribe wherever you get your podcasts!

The HR Happy Hour Network is proudly sponsored by Workhuman. The workplace is changing fast—and the leaders who understand what's coming will have the advantage.

Workhuman's annual Trends Webinar returns January 29th with research-backed insights on the hottest trends shaping 2026. Discover how top organizations are navigating AI, psychological safety, performance, and equity to outperform their competition—plus exclusive findings from McKinsey's Women in the Workplace 2026 report.
Featuring an expert panel from McKinsey and Workhuman, you'll get the intelligence you need to lead with confidence this year.

Join the Trends Webinar live January 29th at noon Eastern, or catch the replay on demand. Register for free at Workhuman.com

Enhancing Human Experience in the Digital Workplace
Hosts: Mervyn Dinnen
Guest: Martin Jackson, Future Experiences and Innovation Manager at Insights

Summary
In this episode of the HR Means Business podcast, host Mervyn Dinnon discusses the evolving landscape of HR technology with Martin Jackson, the Future Experiences and Innovation Manager at Insights. They explore how technology can enhance the human experience at work, the importance of personalization in AI, and the relevance of the Insights Discovery model in today's workplaces. The conversation delves into the challenges HR leaders face in maintaining engagement and communication amidst rapid technological changes, and how behavioral intelligence can inform better decision-making and employee experiences.

Chapters
00:00 The Future of Work and Technology
05:06 Understanding Insights Discovery Model
07:32 Digitizing Personality Insights with API
11:22 Enhancing Employee Experience through Technology
15:36 Addressing Engagement and Change Fatigue
20:32 Cultural Considerations in Tech Adoption
22:46 The Future of AI and Personalization

Thank you for your continued support of the show and subscribe wherever you get your podcasts!

The HR Happy Hour Network is proudly sponsored by Workhuman. The workplace is changing fast—and the leaders who understand what's coming will have the advantage.

Workhuman's annual Trends Webinar returns January 29th with research-backed insights on the hottest trends shaping 2026. Discover how top organizations are navigating AI, psychological safety, performance, and equity to outperform their competition—plus exclusive findings from McKinsey's Women in the Workplace 2026 report.
Featuring an expert panel from McKinsey and Workhuman, you'll get the intelligence you need to lead with confidence this year.

Join the Trends Webinar live January 29th at noon Eastern, or catch the replay on demand. Register for free at Workhuman.com

2025 in Review: The Conversations Shaping Work in 2026
Hosts: Steve Boese and Trish Steed
Guests: Mervyn Dinnen, Jack McFarlane, & Nick Schlemmer

Summary
In this episode of the HR Happy Hour Show, hosts Steve Boese and Trish Steed reflect on the past year and discuss their plans for 2026. They highlight the show's global reach, with listeners from 177 countries, and share insights from their favorite episodes of 2025. The conversation covers topics such as AI, hybrid work, leadership, and the importance of humanizing technology. They also discuss the impact of external factors on workplace wellbeing and the role of benefits in uniting a divided workforce. The episode concludes with a look ahead to new developments on the HR Happy Hour Network.

Takeaways
The HR Happy Hour network reaches a global audience
Wellbeing and mental health are crucial workplace discussions
Hybrid and flexible work models are evolving
Engagement with the audience is a priority for the network
Memorable episodes and guests
Collaboration and connection for the future
New network developments coming...stay tuned!



Thank you for your continued support of the show and subscribe wherever you get your podcasts!

The HR Happy Hour Network is proudly sponsored by Workhuman. The workplace is changing fast—and the leaders who understand what's coming will have the advantage.

Workhuman's annual Trends Webinar returns January 29th with research-backed insights on the hottest trends shaping 2026. Discover how top organizations are navigating AI, psychological safety, performance, and equity to outperform their competition—plus exclusive findings from McKinsey's Women in the Workplace 2026 report.
Featuring an expert panel from McKinsey and Workhuman, you'll get the intelligence you need to lead with confidence this year.

Join the Trends Webinar live January 29th at noon Eastern, or catch the replay on demand. Register for free at Workhuman.com

2026: The Year of Ultimate Business Efficiency
Hosts: Jack McFarlane & Nick Schlemmer

Summary
In this episode of The Play by Play, Jack McFarlane and Nick Schlemmer discuss the transformative impact of AI on business efficiency as they enter 2026. They explore the financial implications of AI adoption, the role of Gen Z in integrating AI into workplaces, and how AI is reshaping corporate hierarchies. The conversation also touches on predictions for the future of work and pop culture, emphasizing the importance of adapting to technological advancements. Listen in!

Chapters
0:00 New Year Reflections
01:34 The Rise of AI in Business Efficiency
07:25 Financial Implications of AI Adoption
12:01 AI's Impact on Corporate Hierarchies
16:25 Gen Z's Role in AI Development
18:22 AI in the Workplace
21:24 AI as a Communication Coach
25:25 Predictions for 2026: Business and Beyond

Thank you for your continued support of the show and subscribe wherever you get your podcasts!

The HR Happy Hour Network is proudly sponsored by Workhuman. The workplace is changing fast—and the leaders who understand what's coming will have the advantage.
Workhuman's annual Trends Webinar returns January 29th with research-backed insights on the hottest trends shaping 2026. Discover how top organizations are navigating AI, psychological safety, performance, and equity to outperform their competition—plus exclusive findings from McKinsey's Women in the Workplace 2026 report.
Featuring an expert panel from McKinsey and Workhuman, you'll get the intelligence you need to lead with confidence this year.
Join the Trends Webinar live January 29th at noon Eastern, or catch the replay on demand. Register for free at Workhuman.com