HR Happy Hour Network

What Signals is Your Culture Sending Out into the World?
Hosts: Steve Boese and Trish Steed
Guest: Saima Rashid, Chief Marketing Officer at Workhuman

Summary
It’s easy to point to a careers page, recruiting campaign, company values, or social media presence. But ultimately, an employer brand is shaped by something much harder to manufacture: what employees actually experience inside the organization.
In this episode of the HR Happy Hour, Steve Boese and Trish Steed welcome Saima Rashid, Chief Marketing Officer at Workhuman, for a conversation about the evolving role of employer brand and how recognition data can provide a much more authentic view of workplace culture. Saima describes employer brand as the external expression of the internal employee experience. That means organizations need real examples that demonstrate how people collaborate, contribute, support one another, and live company values every day - and recognition data can help uncover those stories.
Because recognition happens in the flow of work and comes from employees across teams, roles, and functions, it can provide leaders with real-time insight into the behaviors, skills, relationships, and contributions shaping the organization. It can also reveal where recognition is missing - giving leaders an earlier indication of potential disconnects before they appear in traditional measures such as engagement, retention, or employee referrals.
Steve, Trish, and Saima also explore how recognition can help new leaders understand their teams, bring greater context into performance conversations, strengthen employee advocacy, and give organizations authentic stories that employees actually want to share. And with AI making it possible to analyze large amounts of unstructured recognition data, organizations have an opportunity to uncover even deeper insights about skills, leadership, culture, and whether business values are truly showing up in the way work gets done.

Topics include:
Why employer brand is ultimately shaped by the lived employee experience
The difference between promoting company values and demonstrating them
How recognition data provides real-time, human insight into how work gets done
Why specific employee stories can be more powerful than traditional employer-brand messaging
How recognition can help leaders uncover skills, contributions, and relationships they may not otherwise see
Why authentic employee advocacy must be earned rather than orchestrated
How organizations can compare their stated values with the behaviors employees actually recognize
How AI can help uncover new insights from recognition data

Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!

Workhuman is a proud supporter of the HR Happy Hour Network.
Nearly every HR leader knows the feeling: Teams are stretched thin, priorities keep shifting, and it's getting harder to see what's really going on beneath the surface. That's the subject of Workhuman's new documentary, Spotlight: The Leadership Reset, an investigation into why managers are losing visibility into their teams, and what it takes to see clearly again. Featuring Harvard’s Professor Amy Edmondson, crisis leadership expert Dr. Syra Madad, and bakery-owner-turned-business-leader Joanne Chang. The Leadership Reset premieres September 29th. Register for free today at workhuman.com/spotlight.

Reclaiming the Plot: HR’s Role in the AI Transformation
Hosts: Mervyn Dinnen
Guest: Dr. Kelly Monahan, Future of Work and AI Advisor

Summary
In this episode of HR Means Business, Mervyn welcomes Dr. Kelly Monahan, future of work and AI advisor and author of Reclaim the Plot, for a conversation about what it means to redesign organizations for a world where humans and AI increasingly work together.
Kelly argues that many organizations are approaching AI transformation too narrowly - focusing on efficiency and automation without thinking deeply enough about how work, organizational structures, skills, leadership, and value creation need to change. Listen in for a thoughtful conversation about AI, leadership, workforce transformation, and why HR has an important opportunity to help organizations reclaim the plot.

Key Takeaways
Why AI transformation may increasingly become an HR responsibility
How organizations can move from short-term workforce reduction thinking to longer-term workforce redesign
Why HR professionals need greater exposure to how the broader business creates value
The importance of keeping humans accountable for decisions, exceptions, and moments where judgment matters
How leaders can approach workforce reductions with greater transparency and humanity
Why inconsistent AI adoption and invisible workflows are creating new challenges for managers
How principles, learning, and shared experimentation can provide better AI guardrails
What the HR function could look like as human and AI work become increasingly integrated


Thank you for your continued support of the show and subscribe wherever you get your podcasts!

Workhuman is a proud supporter of the HR Happy Hour Network.
Nearly every HR leader knows the feeling: Teams are stretched thin, priorities keep shifting, and it's getting harder to see what's really going on beneath the surface. That's the subject of Workhuman's new documentary, Spotlight: The Leadership Reset, an investigation into why managers are losing visibility into their teams, and what it takes to see clearly again. Featuring Harvard’s Professor Amy Edmondson, crisis leadership expert Dr. Syra Madad, and bakery-owner-turned-business-leader Joanne Chang. The Leadership Reset premieres September 29th. Register for free today at workhuman.com/spotlight.

Rebuilding Pathways to Work: Removing Barriers for Overlooked Talent
Hosts: Steve Boese and Trish Steed
Guest: Dr. Lee Bowes, CEO of America Works

Summary
In this episode of At Work in America, Steve and Trish speak with Dr. Lee Bowes, CEO of America Works, about what it takes to reconnect people with meaningful employment - and why employers may be overlooking individuals who have the ability and desire to contribute.
Dr. Bowes shares lessons from decades of helping people navigate challenges including disabilities, employment gaps, limited transportation, justice involvement, outdated skills, and complex public-benefit systems. The conversation also examines the role employers and HR leaders can play in creating more accessible hiring processes, supporting frontline managers, and helping new employees remain successful once they are hired. Sustainable employment often requires individualized support, stronger employer partnerships, practical problem-solving, and a willingness to recognize potential that may not appear on a traditional résumé.

Topics include:
Why employment provides connection, dignity, and purpose in addition to income
The practical barriers that prevent willing people from returning to work
Transportation challenges facing workers in suburban and rural communities
How complicated online applications and limited digital skills can restrict access
Why employers and frontline managers also need support when hiring overlooked talent
The importance of coaching, communication, and early intervention in employee retention
What HR leaders can do to create more sustainable pathways into employment


Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!

Workhuman is a proud supporter of the HR Happy Hour Network.
Nearly every HR leader knows the feeling: Teams are stretched thin, priorities keep shifting, and it's getting harder to see what's really going on beneath the surface. That's the subject of Workhuman's new documentary, Spotlight: The Leadership Reset, an investigation into why managers are losing visibility into their teams, and what it takes to see clearly again. Featuring Harvard’s Professor Amy Edmondson, crisis leadership expert Dr. Syra Madad, and bakery-owner-turned-business-leader Joanne Chang. The Leadership Reset premieres September 29th. Register for free today at workhuman.com/spotlight.

How Work Gets Done Now, and the Signals for How to Measure It
Hosts: Steve Boese and Trish Steed
Guest: KeyAnna Schmeidl, Chief Human Experience Officer at Workhuman

Summary
Work has outgrown the org chart. Today, work moves across teams, projects, functions, technologies, and informal networks that traditional workforce metrics were never designed to capture. Headcount, turnover, productivity, and performance data still matter - but they rarely tell the full story of how work gets done or who is making it possible.
In this episode of the HR Happy Hour, Steve and Trish welcome KeyAnna Schmeidl, Chief Human Experience Officer at Workhuman, for a conversation about what leaders can learn when they look beyond traditional reporting and start paying attention to the human signals inside everyday work. She explains why reporting relationships and job descriptions often reveal far less than the connections, contributions, expertise, and informal influence that move work forward. The conversation explores how organizations can move from backward-looking dashboards toward more dynamic workforce intelligence that helps leaders understand what is happening now, and make better decisions about what should happen next.
One of the richest sources of that insight may already exist inside the organization: recognition data. Because recognition captures what people notice and value in one another's work, it can reveal contributors who remove roadblocks, share expertise, mentor teammates, strengthen collaboration, and influence outcomes in ways that may never appear in a traditional performance metric.

Topics include:
Where traditional HR and productivity metrics fall short
The shift from reporting what happened to understanding what is happening
Why simply replacing a departing employee with the same role may no longer make sense
How recognition data can uncover hidden contributors, connectors, mentors, and emerging leaders
The role recognition can play in succession planning, internal mobility, and identifying future leadership potential
What "dark spots" in recognition can reveal about culture and employee visibility
How leaders can build workforce dashboards that combine historical, real-time, and forward-looking information


Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!
Workhuman is a proud supporter of the HR Happy Hour Network.
Nearly every HR leader knows the feeling: Teams are stretched thin, priorities keep shifting, and it's getting harder to see what's really going on beneath the surface. That's the subject of Workhuman's new documentary, Spotlight: The Leadership Reset, an investigation into why managers are losing visibility into their teams, and what it takes to see clearly again. Featuring Harvard’s Professor Amy Edmondson, crisis leadership expert Dr. Syra Madad, and bakery-owner-turned-business-leader Joanne Chang. The Leadership Reset premieres September 29th. Register for free today at workhuman.com/spotlight.

The Accidental Manager Trap (And How to Fix It)
Host: Sabrina Baker

Summary
What happens when your top individual contributor gets promoted to manager but receives zero training on how to actually manage people?
In small and mid-sized businesses (1 to 500 employees), "accidental managers" are created every day. While these star performers have great intentions, placing them in management without guardrails creates massive legal, financial, and operational risks, from wage-and-hour violations to undocumented performance issues and mishandled medical disclosures.
In this episode of The HR Connection, host Sabrina Baker breaks down the hidden costs of untrained managers, walks through real-world "wrong way vs. right way" scenarios, and shares a 3-step framework to sneak high-impact leadership development into your managers' daily routine without spending a dime.

Topics include:
Why high-performing employees aren’t automatically prepared to become effective people managers
Three major risks created by untrained managers: wage and hour violations, documentation gaps, and mishandled accommodation or leave conversations
How seemingly small manager decisions can create significant legal and financial exposure
The difference between how trained and untrained managers respond to common workplace situations
How to create a simple set of first-30-day manager compliance guardrails
Why 15-minute tactical micro-training sessions can be more effective and realistic for small organizations than traditional leadership programs
How consistent manager training can improve the way performance, employee concerns, and compliance issues are handled across the organizatio

Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!

The HR Happy Hour Network is sponsored by Workhuman.
Nearly 9 in 10 HR leaders say they don't have a strong leadership bench. Workhuman's Future Leaders gives organizations a smarter way to build one. Future Leaders is the first talent intelligence solution to identify high-potential VP+ talent already within your workforce—up to four years before promotion. Using proprietary AI and real-time recognition data, it uncovers the leadership signals hidden in everyday work long before traditional succession planning can. It's a smarter, data-driven approach to building tomorrow's leaders. Learn more at Workhuman.com. Thanks for joining us.