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AI and the New Cybersecurity Landscape
In this episode of the Tyler Tech Podcast, Ryan Jacobson, manager of software engineering, and Sonya Newell, team lead in cybersecurity, join the show to discuss the changing nature of cybersecurity and the growing impact of artificial intelligence (AI).Ryan and Sonya share how threats like ransomware, zero-day vulnerabilities, and legacy technology continue to challenge public sector agencies, especially as more services move to the cloud. They also explain how AI has lowered the barrier for attackers to create sophisticated phishing and voice scams, while at the same time giving defenders new tools to monitor, detect, and respond.The conversation underscores why resilience is about more than just technology — it requires awareness, adaptability, and culture. By asking the right questions, starting small, and reinforcing strong internal processes, public sector leaders can take meaningful steps toward strengthening cybersecurity in an AI-driven world.This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.Explore More: Cloud Infrastructure for GovernmentAnd learn more about the topics discussed in this episode with these resources:Download: Digital Access and Accessibility in the Resident ExperienceTyler in the News: South Carolina AI, Cyber Initiatives Reshape ServicesBlog: The Power of Data: Building Resilient and Responsive SystemsBlog: Preparing for the Future of AI in GovernmentBlog: Boosting Resilience: Cloud Solutions for Modern GovernmentBlog: Cyber Defense: Local Governments Weigh InBlog: Partnering With Communities to Build ResilienceBlog: Resilient Communities Rely on Modern Public Safety SolutionsBlog: Increase Community Resilience With Modern Payment SystemsBlog: How Cloud-Based Solutions Expand Access to State ServicesBlog: Resilience at Scale: Technology for an Unpredictable FutureListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey
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19:19
Collier County’s Strategic Shift to Priority Based Budgeting
In this episode of the Tyler Tech Podcast, Chris Hall, commissioner of Collier County, Florida, joins the show to discuss how his community has transformed its approach to budgeting through priority-based budgeting.Commissioner Hall shares how Collier County shifted away from manual, subjective methods to a data-driven, goal-oriented framework that better aligns resources with resident needs. He explains how evaluating more than 600 programs revealed redundancies, created new opportunities for savings and revenue, and strengthened fiscal responsibility without raising taxes.The conversation also highlights the importance of staff buy-in, transparency, and empowering employees to rethink long standing practices. With $150 million in potential savings already identified and $40 million implemented, Collier County is setting a new standard for sustainable budgeting and service delivery.Tune in to hear how one county is redefining its budgeting process and building a smarter, more strategic path forward.This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.Explore More: Cloud Infrastructure for GovernmentAnd learn more about the topics discussed in this episode with these resources:Download: How Priority Based Budgeting Saved Money in a Florida CountyDownload: Reframe Uncertainty With Priority Based BudgetingDownload: How Does Priority Based Budgeting Optimize ROI?Download: Aligning Budgets With PrioritiesDownload: Priority Based Budgeting Matches Spending to PrioritiesDownload: How Priority Based Budgeting Benefits Liberty Lake, WashingtonBlog: Tyler, Envisio, Polco: Transformative Budgeting PartnershipBlog: Priority Based Budgeting’s Growing ImpactBlog: The Budgeting Process: Governments Find Power in AITyler in the News: Tyler, Envisio Partner on Priority Based Budgeting SoftwarePodcast: Reimagining Government With Priority Based BudgetingListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!
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14:21
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14:21
Leading With Data: Building Transparency in the Age of AI
In this episode of the Tyler Tech Podcast, Elliot Flautt, director of state data solutions at Tyler Technologies, joins the show to discuss how governments are using data to drive smarter decisions, increase transparency, and strengthen trust with their communities.Elliot shares his perspective on the importance of breaking down silos across agencies, balancing the demand for transparency with the responsibility to protect privacy, and making the most of limited resources. He highlights how effective data governance lays the foundation for governments to deliver value while safeguarding sensitive information.The conversation also explores how innovations like artificial intelligence (AI) are opening new possibilities for resident engagement — from improving access to public data to suggesting services that communities may not realize are available. Elliot emphasizes the need to start small, build momentum with early wins, and grow data initiatives into programs that deliver measurable outcomes.Tune in to hear how governments are leading with data to improve operations, foster transparency, and prepare for the opportunities with AI.This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.Explore More: Cloud Infrastructure for GovernmentAnd learn more about the topics discussed in this episode with these resources:Download: A Digital Government Guide to Effective Data StrategiesDownload: Digital Access and Accessibility in the Resident ExperienceBlog: The Power of Data: Building Resilient and Responsive SystemsBlog: Preparing for the Future of AI in GovernmentBlog: Improving Public Safety: Data and Cloud InnovationsBlog: Nevada’s Pursuit of Open GovernmentListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!
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13:34
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13:34
Adapting for the Future: ICMA’s Role in Local Government Leadership
In this episode of the Tyler Tech Podcast, Pat Martel, West Coast regional director at the International City/County Management Association (ICMA), joins the show to discuss the evolving landscape of local government leadership.A former city manager and past president of ICMA, Pat shares how the association supports managers as they navigate today’s most pressing challenges — from workforce recruitment and retention to the growing need for innovation, agility, and digital access.The conversation explores ICMA’s efforts to build the next generation of leaders through fellowships, student programs, and leadership development initiatives. Pat also highlights how technology — including artificial intelligence (AI) — is reshaping local government service delivery, and how even smaller communities are finding ways to bridge the digital divide and enhance resident engagement.Looking ahead, Pat offers an optimistic view of the profession, underscoring the resilience of local governments, the adaptability of current leaders, and the importance of meeting communities where they are. She also previews the upcoming ICMA Annual Conference in Tampa, Florida, where leaders from across the country will gather to share strategies and best practices.Tune in to hear how ICMA is helping local governments strengthen their communities, embrace innovation, and build for the future.This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.Download:Resilient by Design: How Technology Supports GovernmentAnd learn more about the topics discussed in this episode with these resources:Discover More: Tyler Technologies and ICMAVideo: Transforming Digital Government ExperiencesVideo: It Doesn’t Have to Be Complicated: Transitioning to Digital PayoutsBlog: Future-Proofing Government Through Technology ModernizationBlog: Modernize in the Cloud for Innovation and ResilienceBlog: Modernizing County Tech: Trends, Tools, and TalentListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!
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28:36
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28:36
Unlocking AI Starts With Strong Data Governance
In this episode of the Tyler Tech Podcast, we explore how strong data governance is essential to unlocking the full potential of artificial intelligence in the public sector.Recorded live at the Tyler Connect conference in San Antonio, this insightful conversation features Franklin Williams, president of Tyler’s Data & Insights Division and deputy chief technology officer. Franklin explains how effective data governance — covering data inventory, quality, access, and accountability — lays the groundwork for trustworthy AI and better decision-making.We dive into the most common data challenges public sector agencies face today, the practical steps to take when building a governance program, and how those efforts can empower both human users and AI systems alike. From data stewardship to responsible access controls, this episode offers valuable guidance for any organization preparing for the future of government technology.Tune in to learn how cleaning, cataloging, and securing your data today can help unlock transparency, operational insight, and innovation tomorrow.This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.Download: Resilient by Design: How Technology Supports GovernmentAnd learn more about the topics discussed in this episode with these resources:Download: A Digital Government Guide to Effective Data StrategiesDownload: Digital Access and Accessibility in the Resident ExperienceBlog: The Power of Data: Building Resilient and Responsive SystemsBlog: Preparing for the Future of AI in GovernmentBlog: Improving Public Safety: Data and Cloud InnovationsBlog: Nevada’s Pursuit of Open GovernmentListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!
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14:36
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14:36