Resilient Web Design

The fourth annual conference on hypertext took place in San Antonio, Texas in December 1991. Tim Berners‐Lee’s World Wide Web project was starting to take shape then. Thinking the conference organisers and attendees would appreciate the project, he submitted a proposal to Hypertext ’91. The proposal was rejected.

“Always design a thing by considering it in its next larger context”, said the Finnish architect Eliel Saarinen. “A chair in a room, a room in a house, a house in an environment, an environment in a city plan.”

In his classic book How Buildings Learn Stewart Brand highlights an idea by the British architect Frank Duffy: “A building properly conceived is several layers of longevity.”

Jon Postel was one of the engineers working on the ARPANET, the precursor to the internet. He wanted to make sure that the packets—or “datagrams”—being shuttled around the network were delivered in the most efficient way. He came to realise that a lax approach to errors was crucial to effective packet switching.

Design adds clarity. Using colour, typography, hierarchy, contrast, and all the other tools at their disposal, designers can take an unordered jumble of information and turn it into something that’s easy to use and pleasurable to behold. Like life itself, design can win a small victory against the entropy of the universe, creating pockets of order from the raw materials of chaos.