City Manager Unfiltered

CAUGHT ON TAPE!  In this episode, we have a recorded phone conversation between a city manager and a state transportation official who was cited on a criminal trespassing charge. The state official repeatedly suggests that he will make things difficult for the city manager and his city if the charge is not taken care of. Such was the dilemma facing Brian Daily when he was serving as the city manager for a small town in Kansas. Brian was also a guest on Episode 109 of the podcast where we talked about how he had saved taxpayers tens of thousands of dollars simply by reviewing their property and liability insurance coverage. You can listen to that episode here. SHOW NOTES Brian Daily's LinkedIn Profile AAME JOB BOARD: The American Association of Municipal Executives has a free job board exclusively focused on executive and senior level local government recruitments. To post a job, go to: https://jobs.aame.org/ SUPPORT THE PODCAST: Subscribe to my FREE weekly newsletter hosted on LinkedIn. It is called the "City Manager News & Job Board" newsletter and can be found here: https://www.linkedin.com/newsletters/city-manager-rtrs-job-board-7164683251112992768/ If you would like to support the podcast by making a donation, please use the "Buy Me A Coffee" link. Please rate and review the podcast on Apple or your preferred platform if you enjoy the show. It helps tremendously. But more importantly, refer your friends and peers to podcast through personal conversations and posts on your social media platforms. Joe Turner's LinkedIn Page City Manager Unfiltered YouTube Page - Subscribe Today! Note: Page may contain affiliate links. As an Amazon Associate I earn from qualifying purchases.  

Chris Gilbert intrinsically believes that when residents feel seen, heard, and cared for, they become more supportive and trusting of their government.  He argues that "customer service" is the transactional act of doing what needs to be done for the customer. However, municipal hospitality is centered around how you make residents feel during and after the delivery of services to them. The Springfield Township administrator launched Municipal Hospitality Advisors after a fateful celebratory birthday dinner with his wife whereupon he was blown away by the actions of the restaurant owner. That experience and the general approach of the hospitality industry towards providing value and memorable experiences to their guests formed the foundation for Gilbert's trainings. SHOW NOTES: Chris Gilbert's LinkedIn Profile and website: https://www.municipalhospitality.com/ To learn more about Sam Toles' social media training for elected officials, go to: https://civisocial.com/aame AAME MEMBERSHIP: To join the American Association of Municipal Executives (AAME), sign up at this link: https://community.aame.org/ AAME JOB BOARD: The AAME has a free job board exclusively focused on executive and senior level local government recruitments. To post a job, go to: https://jobs.aame.org/ SUPPORT THE PODCAST: Subscribe to my FREE weekly newsletter hosted on LinkedIn. It is called the "City Manager News & Job Board" newsletter and can be found here: https://www.linkedin.com/newsletters/city-manager-rtrs-job-board-7164683251112992768/ If you would like to support the podcast by making a donation, please use the "Buy Me A Coffee" link. Please rate and review the podcast on Apple or your preferred platform if you enjoy the show. It helps tremendously. But more importantly, refer your friends and peers to podcast through personal conversations and posts on your social media platforms. Joe Turner's LinkedIn Page Note: Page may contain affiliate links. As an Amazon Associate I earn from qualifying purchases.

If you want to be a better leader, you have to understand your behavioral preferences and deficiencies and those of your executive team and senior leadership. And the Harrison Assessment can help you. A couple of months ago, the fellas at The Mental Hygiene Project shepherded me through it. Michael Stahl and Ryan Gallik went through an hour long debrief identifying my core strengths and where I could improve. I enjoyed the process and found the results insightful and illuminating.  In this episode, we discuss leadership development and also break down a program they offer local governments to improve employee mental health. It is called Psychological Empowerment 360. SHOW NOTES: To get the special promotional price discount offered to podcast listeners, go to: https://mentalhygieneproject.com/cmu/ Michael Stahl's LinkedIn page Ryan Gallik's LinkedIn page To learn more about Sam Toles' social media training for elected officials, go to: https://civisocial.com/aame AAME MEMBERSHIP: To join the American Association of Municipal Executives (AAME), sign up at this link: https://community.aame.org/ AAME JOB BOARD: The AAME has a free job board exclusively focused on executive and senior level local government recruitments. To post a job, go to: https://jobs.aame.org/ SUPPORT THE PODCAST: Subscribe to my FREE weekly newsletter hosted on LinkedIn. It is called the "City Manager News & Job Board" newsletter and can be found here: https://www.linkedin.com/newsletters/city-manager-rtrs-job-board-7164683251112992768/ If you would like to support the podcast by making a donation, please use the "Buy Me A Coffee" link. Please rate and review the podcast on Apple or your preferred platform if you enjoy the show. It helps tremendously. But more importantly, refer your friends and peers to podcast through personal conversations and posts on your social media platforms. Joe Turner's LinkedIn Page Note: Page may contain affiliate links. As an Amazon Associate I earn from qualifying purchases.

In October, Mike Mortell was caught flat-footed when he learned that his fate was sealed and that he would be fired a couple of weeks later. The city manager for Stuart, Florida didn't take it lying down or run off with his tail between his legs. After enduring months of "social media slander" and the machinations of an elected official who orchestrated his ouster, Mortell had to sit through hours of a council meeting before getting the opportunity to speak -- shortly before his inevitable termination. Mortell made a passionate defense of his tenure and attempted to set the record straight on the allegations leveled against him. This episode features the audio from that meeting and I have to ask -- is this not a masterclass on how to defend your reputation when you are being terminated? SHOW NOTES: To learn more about Sam Toles' social media training for elected officials, go to: https://civisocial.com/aame AAME MEMBERSHIP: To join the American Association of Municipal Executives (AAME), sign up at this link: https://community.aame.org/ AAME JOB BOARD: The AAME has a free job board exclusively focused on executive and senior level local government recruitments. To post a job, go to: https://jobs.aame.org/ SUPPORT THE PODCAST: Subscribe to my FREE weekly newsletter hosted on LinkedIn. It is called the "City Manager News & Job Board" newsletter and can be found here: https://www.linkedin.com/newsletters/city-manager-rtrs-job-board-7164683251112992768/ If you would like to support the podcast by making a donation, please use the "Buy Me A Coffee" link. Please rate and review the podcast on Apple or your preferred platform if you enjoy the show. It helps tremendously. But more importantly, refer your friends and peers to podcast through personal conversations and posts on your social media platforms. Joe Turner's LinkedIn Page Note: Page may contain affiliate links. As an Amazon Associate I earn from qualifying purchases.

On this special episode of the podcast, Katie Bogenschutz, my criminal defense attorney joins me to discuss the case and break down my two felony charges. I provide a bit more context about my time in Walton County, Florida, and how we got to this point. Additionally, we talk about the terms of the pre-trial diversion offer extended to me by the prosecutor and the discussion we had as to whether I should accept it. At the time of this recording, three depositions had taken place, but only two transcripts had been received and published by the Clerk of the Court. Since this episode was recorded, the transcripts for the deposition of Keith Riddick, the FDLE investigator, have since been made available.  You can read all court filings by going to this link: https://www.civitekflorida.com/ocrs/county/66/disclaimer.xhtml After checking the disclaimer, type in my first and last name, and then check the "Felony" box. SHOW NOTES: Katie Bogenschutz' LinkedIn Profile and website AAME MEMBERSHIP: To join the American Association of Municipal Executives (AAME), sign up at this link: https://community.aame.org/ AAME JOB BOARD: The AAME has a free job board exclusively focused on executive and senior level local government recruitments. To post a job, go to: https://jobs.aame.org/ SUPPORT THE PODCAST: Subscribe to my FREE weekly newsletter hosted on LinkedIn. It is called the "City Manager News & Job Board" newsletter and can be found here: https://www.linkedin.com/newsletters/city-manager-rtrs-job-board-7164683251112992768/ If you would like to support the podcast by making a donation, please use the "Buy Me A Coffee" link. Please rate and review the podcast on Apple or your preferred platform if you enjoy the show. It helps tremendously. But more importantly, refer your friends and peers to podcast through personal conversations and posts on your social media platforms. Joe Turner's LinkedIn Page Note: Page may contain affiliate links. As an Amazon Associate I earn from qualifying purchases.