Becker’s Healthcare Podcast

Robert Chestnut, SVP, CFO, LMH Health, shares how his organization is addressing workforce shortages, strengthening culture, and leveraging technology to improve operations and revenue cycle performance. He also discusses the importance of strategic prioritization, regional collaboration, and leadership alignment in driving long term financial resilience.

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In this episode, Katie Haifley, CPXP, Director of Product and Strategy at NRC Health, and Ashley Nelson, M.S., BSN, RN, Strategic Advisor, Nursing at NRC Health, discuss how intentional, high-impact rounding can strengthen patient trust, improve experience, and drive measurable gains in loyalty. They share insights on moving beyond check-the-box approaches to create meaningful human connections and real-time improvements in care.

This episode is sponsored by NRC Health.

In this special episode of the Becker’s Healthcare Podcast, leaders from the TIAA Institute and BayCare Health System explore the connection between health and wealth and its impact on the future of healthcare. Surya Kolluri discusses the Institute’s research and the launch of a new leadership award, while Stephanie Conners shares insights on purpose-driven leadership and workforce empowerment. Together, they highlight how investing in people and innovation is essential to building stronger health systems and communities.

This episode is sponsored by TIAA.

In this episode, Marc Augsburger, MBA, BSN, RHCEOC, President and CEO of Edgerton Hospital and Health Services, joins the podcast to reflect on the past five years at the organization. He discusses efforts to expand access to care, strengthen testing and diagnostic capabilities, and how community engagement plays a key role in supporting both patient outcomes and financial stability.

In this episode, William Sharp, PhD, Director of the Multidisciplinary Feeding Program at Children's Healthcare of Atlanta, discusses the launch of the National Center for Feeding Ethics and the urgent need for standardized, compassionate care for children with feeding disorders. He shares insights on ARFID, multidisciplinary treatment approaches, and how the new initiative aims to improve access, guidance, and outcomes nationwide.