Becker’s Healthcare Podcast

In this episode, Karen Brown, Revenue Cycle Director of Heart of the Rockies Regional Medical Center, discusses revenue cycle optimization, Epic implementation, reimbursement pressures and preparing for changes affecting rural hospitals. She also shares strategies for improving patient financial education, reducing denials and strengthening collaboration across clinical and administrative teams.

In this episode, Christopher Carr, Director One of Security Services at Texas Children’s, discusses the evolving healthcare security landscape, including workplace violence prevention, behavioral health, employee protection and AI-powered training. He also shares strategies for building strong security programs through investment in people, cross-functional partnerships, data and analytics, and a family-centered approach to pediatric care.

In this episode, Colleen Lewis, MSN, ANP-BC, AOCNP, Senior Vice President, Cancer Nursing, Winship Cancer Institute of Emory University, discusses balancing the growing complexity of cancer care with patient expectations for accessible, coordinated care. She also explores AI in oncology, the evolving role of nursing, care navigation, risk stratification and the future of survivorship.

In this episode, Albert Villarin, MD MBA FACEP - Vice President, Chief Medical Informatics Officer, Northwell Health, Information Technology, discusses Northwell Health's strategy for scaling ambient AI across clinical settings, reducing documentation burden and measuring its impact on clinician wellness. He also shares how ambient AI has improved patient satisfaction and his vision for AI-driven, patient-centered care.

In this episode, Karen Bowling, President and Chief Executive Officer, WVU Medicine Princeton Community Hospital; Executive Vice President, Government Affairs, West Virginia University Health System, discusses expanding specialty care in rural communities through telemedicine, strategic affiliations and workforce development. She also shares her perspective on healthcare advocacy, financial pressures facing rural hospitals and opportunities for growth.