Becker's CFO + Revenue Cycle Podcast

In this episode, Heather Dunn, MBA, FHFMA, CHFP, EHRC, CRCR, Senior Vice President, Revenue Cycle at Novant Health, shares how her team is redesigning the revenue cycle with a focus on technology, efficiency, and team engagement. She also discusses key trends including price transparency, capacity challenges, and the growing role of AI like voice technology in improving patient access and financial experience.

In this episode, Kellan Tittle, MBA, Chief Financial Officer, People Incorporated Mental Health Services, discusses the shift from access to outcomes, workforce challenges, and how AI is improving documentation and efficiency. He also shares how integrated care models and disciplined growth strategies are shaping the future of nonprofit mental health services.

In this episode, Aaron Lewis, President and CFO, Lifepoint Health, shares how the organization is scaling through acquisitions, navigating financial and payer pressures, and leading transformational change to strengthen operations and expand care in underserved communities.

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In this episode, Perry Sham, Chief Financial Officer at Niagara Falls Memorial Medical Center, joins the podcast to discuss managing rising healthcare costs and identifying opportunities for growth through joint ventures and strategic partnerships. He also shares his perspective on what defines an effective CFO in today’s evolving healthcare landscape, from financial stewardship to strategic leadership.

In this episode, Todd Roberts, CFO, Cheshire Medical Center, shares how he is tackling 340B challenges, driving operational excellence, and strengthening financial resilience through system collaboration. He also discusses evolving CFO leadership, workforce pressures, and the shift toward value-based care models.