SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations

Today, we’re joined by Dan Balcauski, Founder and Chief Pricing Officer of Product Tranquility, a consulting firm that helps high-volume B2B SaaS CEOs define pricing and packaging for new products. We talk about:
How adding AI doesn’t always increase value
The growing importance of discerning what you should build
Why you should expect to get the pricing of AI capabilities wrong out of the gate
Why charging per tokens is pouring sand in the gas tank of your GTM engine
How it’s also showing your customers your underpants
Common bad pricing decisions
This is Dan’s second appearance on SaaS Scaled. You can watch his first episode, “Pricing is Simple, But Not Easy. Dan Balcauski Answers Hard Questions.

Today, we’re joined by Uri Haramati, CEO and Founder of Torii, the governance platform for SaaS and AI. We talk about:
The blurring of lines between AI and SaaS
Challenge of gaining enterprise-wide, centralized policies and management of AI and SaaS
The amazing opportunities of AI, with many simultaneous new challenges and risks
How users will interact less with UIs and more with AI agents
The identity management complexity of increasing non-human identities

Read Torii’s SaaS Benchmark Annual Report 2026, which takes a data-backed look at what companies actually use: sanctioned apps, shadow apps, and the AI tools taking over our workspace.

Today, we’re joined by Harsha Chintalapani, Co-Founder and CTO of Collate, an AI-native semantic intelligence platform.
We talk about:
Solving complex data challenges to drive success at Uber
The dream of getting LLMs to identify context for improved semantics
The challenges in applying meaning and semantics at the metadata level
How open source attracts talent
The value of retaining the ability to model in the new world of AI-generated code

Today, we’re joined by Andrew Stern, CEO of Quilt Software – not a fabric company, but a software company powering 20K+ specialty retailers across North America. We talk about:
The advantages of serving thousands of smaller customers, such as predictability
Providing users with actionable intelligence
Serving a highly varied client base
Bringing best-of-breed solutions to small market segments
Why the little guys are chronically underserved

Today, we’re joined by Evan Powell, Founding CEO of DeepTempo, a pioneer in behavioral threat detection powered by deep learning. We talk about:
The cybersecurity problems – and solutions– resulting from AI
Possible continued existence of huge software companies generating high revenues
The source of SaaS value: The AI model or the software/code?
How to price SaaS apps when most users are AI agents
The proliferation of custom, homegrown software in enterprises