SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations

• Keys to Repeatedly Building Successful SaaS Companies with Srikrishnan Ganesan

  Today, we’re joined by Srikrishnan Ganesan, Co-Founder & CEO of Rocketlane, the #1 customer onboarding, PSA, and project delivery software. We talk about:Launching an incomplete product vs. going to market too late Determining the scope of an MVP & a full-featured, differentiated productUnique approaches to “Design Partners” during product development Best ways to build a communityMaintaining a sense of urgency once established & not getting too comfortable

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  33:23
• Open-Source Device Management, AI, & Transparency with Zach Wasserman

  Today, we’re joined by Zach Wasserman, Co-Founder of Fleet, open-source device management for IT and security teams with thousands of laptops and servers. We talk about:Best ways to build trust with usersImpacts of AI on open source, including using gen AI to describe human-created queriesCross-platform endpoint managementDetermining the scope of device management with BYOD & less traditional computing devicesDevice management surprises

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  31:08
• Wrong Learning Paradigms & the Abysmal Difference When Training is an Afterthought with Luis Garcia

  Today, we’re joined by Luis Garcia, President of PETE, an Orlando-based tech startup that offers a suite of cost-effective and customizable solutions that enable organizations to deliver personalized workforce learning at scale. We talk about:Tackling the challenges of digital learning: content development & learning assessmentThe role of AI in scaling workforce development & engaging learners one-on-oneCalculating the ROI of a learning management systemFlipping the normal training paradigm of fixed time with variable learningTraining topics that SaaS companies are most interested in

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  30:26
• Building AI-Native Products & Overcoming Cognitive Dissonance with Mohan Rao

  Today, we’re joined by Mohan Rao, Chief Product & Technology Officer of Knownwell, an AIaaS platform company that synthesizes an organization's natural communications, enterprise data, and public information into actionable intelligence to minimize client churn, maximize client growth, and drive operational efficiency. We talk about:The changing product development process with AI-native productsEliciting user feedback when the application output is unpredictableOvercoming the cognitive dissonance of using AI toolsSolving the challenges of scaling professional services relationshipsThe value of a ‘Digital Chief of Staff’

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  35:22
• Battling Digital Marketing Fraud with Rich Kahn

  Today, we’re joined by Rich Kahn, Co-Founder and CEO of Anura, an ad fraud solution designed to improve campaign performance by accurately exposing bots, malware, and human fraud. We talk about:Why digital marketing is a hot spot for fraudstersThe numerous benefits of reducing fraudHow to increase Return on Ad Spend (ROAS)Who is taking better advantage of AI: fraudsters or those battling fraud?

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  32:37

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