SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations

Today, we’re joined by Prince Kohli, President and CEO, Sauce Labs. Sauce Labs is the only closed-loop agentic AI platform that authors, runs, and analyzes tests with human oversight. We talk about:
The new challenges of ownership and governance of the software dev process
AI writes software very fast, but also creates a lot of AI slop & hidden problems
How the bottleneck shifted from code creation to code verification
The importance of investing in junior developers
The impact of AI on open-source software

Today, we’re joined by Dr. Aleksandr Yampolskiy, Co-Founder and Chief Executive Officer of SecurityScorecard, the global leader in threat-informed third-party risk management (TPRM), securing the world's supply chains. We talk about:
Security as an afterthought with AI adoption
The need for collaboration to overcome global cyber inequity
Innovating very quickly while still having security guardrails in place
Why it feels like we're rolling backwards with cybersecurity
(Attackers are embracing AI faster than defenders)
The challenges of the CISO job & why average tenure is less than 2 years

Today, we’re joined by John Cimba, CEO of Stax Payments, a leading payments technology provider serving software platforms, resellers, and businesses. We talk about:
Smoothing out the phases of AI adoption
How companies & people adopt AI, and the need to gain users’ trust
The major trends and changes over the last ten years for SaaS companies selling to SMB
Incorporating AI into established versus new businesses
Why John doesn’t buy into the AI mass hysteria

Today, we’re joined by Jay Choi, CEO of Typeform, a refreshingly different form builder. We talk about:
Strategies that support fast growth, based on the company’s maturity stage
AI as a human-like, fully autonomous decision maker
Enabling users to build AI agentic functionary within your SaaS app, as well as making it accessible via MCP
Why new competitors offering similar functionality are often unsuccessful at stealing market share
The importance of UX and making a tool likeable

Today, we’re joined by Raju Malhotra, Chief Product and Technology Officer at Certinia, the leading global provider of AI-powered Professional Services Automation (PSA). We talk about:
The evolution of helping professional services organizations end to end
Impacts of AI on SaaS and professional services companies
How the “old way” of thinking about SaaS has changed with AI
The five elements that make an AI agent great
The risk of “AI Agent Slop”