SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations

• Managing Armies of Digital Workers + The Value of Human Salespeople

  Today, we’re joined by Todd Olson, co-founder and CEO of Pendo, the world’s first software experience management platform. We talk about:Offloading work from employees to digital workersWhen most people will opt to chat with an AI agent over a humanThe need for SaaS apps to transform themselves into agentic appsAdvice for serial SaaS entrepreneurs, including a big cautionary tale for startupsAI-generated and AI-maintained code and the ease of prototyping

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  34:42
• Philosophical Questions on AI & Ted Elliott’s Excitement About the Current State of Software

  Today, we’re joined by Ted Elliott, Chief Executive Officer of Copado, the leader in AI-powered DevOps for business applications. We talk about:Impacts of AI agents over the next 5 yearsTed’s AI-generated Dr. Seuss book based on walks with his dogThe power of small data with AI, despite many believing more data is the answerThe challenge of being disciplined to enter only good dataGaming out SaaS company ideas with AI, such as a virtual venture capitalist

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  39:40
• Sales & Speed in SaaS Growth with Tom Lavery

  Today, we’re joined by Tom Lavery, CEO and Founder of Jiminny, a conversation intelligence platform that captures and analyzes your critical go-to-market insights with AI. We talk about:Getting value from unstructured dataHow quickly SaaS subscription businesses should push to be profitableTrade-offs between product-led and sales-led growthRacing to be the market leaderDangers of focusing strictly on the short-term

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  30:22
• Will GenAI Replace Developers? with Nik Froehlich

  Today, we’re joined by Nik Froehlich, founder and CEO of Saritasa, a technology solutions company that designs and develops custom, commercial-grade software systems. We talk about:Pro and cons of building vs. buying softwareThe challenges of low code/ no code solutionsThe high costs of code debtCoping with client requests for cheaply developed softwareWill GenAI eliminate the need for developers to write code?Current AI development use cases: documentation & automatic testing

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  34:02
• Making GenAI More Reliable & Increasing Trust with Rahul Pangam

  Today, we’re joined by Rahul Pangam, Co-Founder & CEO of RapidCanvas, a leader in delivering transformative AI-powered solutions that empower businesses to achieve faster and more impactful outcomes. We talk about:How to make GenAI more reliable: Understanding your business context & knowing why something is happeningMoving from planning based on the human gut to an AI-based setupThe coming paradigm shift from SaaS to service as a softwareInteracting with apps in plain language vs. remembering which of 56 dashboards to view

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  37:13

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