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HVAC School - For Techs, By Techs

Bryan Orr
HVAC School - For Techs, By Techs
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  • IAQ, Ethical Selling & Building Better Techs w/ Brynn Cooksey
    In this episode of the HVAC School podcast, Bryan welcomes back Brynn Cooksey from Air Doctors and HVAC U to discuss critical topics facing the HVAC industry today. Brynn brings his unique perspective as both a successful contractor in southeast Michigan and an industry educator who has made the transition to focusing primarily on workforce development and training. The conversation begins with a deep dive into indoor air quality (IAQ), where Brynn challenges the common industry approach of throwing products at problems without proper testing. He emphasizes that effective IAQ solutions start with comprehensive testing to identify specific issues like high particles, volatile organic compounds (VOCs), or excessive carbon dioxide levels. Rather than relying on "magic bullet" products, Brynn advocates for a holistic approach that prioritizes ventilation strategies, source control, and proper filtration. He particularly stresses the importance of the "V" in HVAC, ventilation, which he believes is often overlooked in favor of flashier solutions. His company's protocol of testing on every customer visit, from first encounters to maintenance calls, has created a culture where technicians become comfortable discussing IAQ solutions based on actual data rather than assumptions. The discussion transitions into ethical sales practices, a topic that resonates strongly in an industry where pressure to sell can sometimes conflict with customer needs. Brynn defines unethical sales as pressuring customers into products that won't benefit them or failing to provide complete information about benefits and consequences. His approach centers on thorough customer surveys to understand actual problems and budget constraints, followed by tying specific solutions to identified issues. This methodology puts the customer in control of decisions while positioning the contractor as a trusted advisor rather than a high-pressure salesperson. Brynn argues that price alone doesn't determine ethics - rather, it's the intent behind recommendations and the transparency of communication that matters most. The final segment focuses on workforce development, an area where Brynn has found significant success. His company's registered apprenticeship program, developed through the Department of Labor, has become a competitive advantage in attracting talent while providing structured, in-house training. The program requires minimal cost beyond commitment to ethical treatment of apprentices and systematic tracking of their progress. Brynn's transition from contractor to educator demonstrates the growing need for comprehensive training programs that go beyond basic technical skills to include building science, customer service, and ethical business practices. His ongoing weekly training sessions focus on field trends and callback prevention, contributing to an impressive callback rate of less than 0.5%. Topics Covered Indoor Air Quality Testing and Assessment Using monitors like Air Advice for comprehensive IAQ evaluation Implementing testing protocols on every customer interaction Moving beyond product-focused solutions to holistic approaches Ventilation Strategies and Building Science The importance of mechanical ventilation and ERV systems Understanding the relationship between building envelope leakage and humidity issues Source control as the foundation of effective IAQ management Ethical Sales Practices Defining unethical sales and pressure tactics Customer survey techniques and solution-tying methodologies The concept of fiduciary duty in HVAC contracting Equipment Sizing and System Design The impact of oversized equipment on IAQ and comfort Proper load calculations and duct system design Static pressure testing and airflow optimization Workforce Development and Training Implementing registered apprenticeship programs Weekly training sessions focused on field trends and callback prevention Transitioning from contractor to educator and industry trainer Building Envelope and Duct System Integrity Air sealing strategies for improved humidity control The relationship between leaky envelopes and indoor air quality Duct modifications and system upgrades Customer Education and Professional Positioning Using testing data to support recommendations Overcoming price objections through professional credibility Building long-term customer relationships through transparency   Learn more about Brynn's work at hvactrain.com. You can also read his article in Forbes at https://www.forbes.com/sites/brynncooksey/2025/02/19/rescuing-children-from-traditional-post-k-12-school-paths/. Learn more about the GRIT Foundation at https://www.thegritfoundation.com/.   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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  • Crankcase Heaters - Short #248
    In this short podcast episode, Bryan talks about crankcase heaters, including their different types, what they do, and when we need to use them. Crankcase heaters usually come in belly band varieties, but some can be inserted into the sump of the compressor. As their name suggests, crankcase heaters heat the crankcase when the compressor is off. They prevent flooded starts since the heat keeps refrigerant from condensing to a liquid in the compressor when the system isn't running. Long off times, long line sets, and cold temperatures all increase a system's risk of flooded starts. Hard shutoff TXVs, liquid line solenoid valves, and crankcase heaters are all ways to reduce these risks; the valves hold liquid refrigerant back, and crankcase heaters merely prevent refrigerant from condensing. Crankcase heaters have to be wired to the line side of the contactor or starter. They're often wired around one of the contacts (with a single-pole contactor). When the contact opens, there is a circuit from one leg, through the crankcase heater and compressor windings, to the other leg. This method does NOT use the compressor winding itself as a crankcase heater. When you use a crankcase heater on a compressor with a seam, you want the part of the heater that does the tensioning near the seam. Crankcase heaters should be installed at the base of the compressor, and you'll usually use OEM crankcase heaters.   "Crankcase Heaters and Single-Pole Contactors" tech tip: https://www.hvacrschool.com/crankcase-heaters-and-single-pole-contactors/  Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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  • The Contactor Reimagined w/ Copeland
    In this episode of the HVAC School podcast, Bryan welcomes back Jim to discuss the groundbreaking SureSwitch contactor technology from Copeland. This isn't just another incremental improvement - it's a complete reimagining of how contactors should work in modern HVAC systems. Jim brings his expertise and even demonstrates the technology with a special cutaway camera setup, giving listeners and viewers an inside look at this innovative solution. The conversation begins with the evolution of contactors in the HVAC industry, explaining how manufacturers moved backward from heavy-duty two-pole contactors to lighter, more cost-effective one-and-a-half pole designs. While this cost reduction made sense for manufacturers, it often left technicians dealing with more frequent failures and replacements. The SureSwitch represents a leap forward, combining the reliability of traditional heavy-duty contactors with modern electronic intelligence and enhanced protection features. One of the most compelling aspects of the SureSwitch is its multi-voltage coil capability, supporting 24V, 110V, and 240V applications with a single unit. This flexibility dramatically reduces inventory requirements for contractors and service companies, allowing one contactor to handle residential HVAC, refrigeration cases, ice machines, and pool heaters. The universal application makes it particularly valuable for smaller businesses that need to stock fewer SKUs while maintaining the ability to handle diverse applications. The technical innovation behind the SureSwitch's longevity is fascinating. Using an optical sensor (described as a "little eye" in the sealed chamber), the contactor monitors for electrical arcing during contact opening and closing. The built-in microprocessor analyzes the 60Hz AC sine wave and times the contact operation to occur at the zero-crossing point, eliminating destructive arcing. This "no-arc zone" operation, combined with latching contacts that prevent chatter during brownout conditions, results in contacts that remain clean and functional even after a million cycles - five times longer than traditional contactors. Key Topics Covered ·        Contactor Evolution and Industry Innovation o   Historical perspective on contactor design changes from heavy-duty to cost-optimized o   Why the HVAC industry needed to innovate forward rather than continue cost-cutting ·        Multi-Voltage Flexibility o   Single contactor handles 24V, 110V, and 240V coil applications o   Reduces inventory requirements and simplifies contractor operations o   Applications include residential HVAC, refrigeration, ice machines, and pool heaters ·        Arc-Free Contact Technology o   Optical sensor monitoring system for detecting electrical arcing o   Microprocessor-controlled timing to operate at AC sine wave zero-crossing o   Five times longer contact life compared to traditional contactors ·        Chatter Elimination and Latching Mechanism o   Internal power supply eliminates dependency on weak control voltage o   Magnetic latching system prevents contact bouncing during brownout conditions o   Protection against undersized control wiring and long wire runs ·        Sealed Contact Chamber Design o   100% sealed contact chamber prevents insect and debris contamination o   Eliminates common failure modes from ants, earwigs, and lizards o   Reduces need for pest control interventions ·        Built-in Compressor Protection Features o   Brownout protection with automatic voltage monitoring (184V threshold) o   Random start delay (0-90 seconds) for multiple unit installations o   Short cycle timer protection working independently of thermostat timers ·        Installation and Compatibility Considerations o   Compatible mounting holes with standard contactors o   Proper crankcase heater wiring configurations o   Training considerations for technicians adapting to new terminal layout ·        Warranty and Business Applications o   10-year warranty vs. standard 1-year contactor warranties o   Good-better-best selling scenarios for contractor businesses o   Applications in high-end residential and commercial installations   Learn more at the SureSwitch at http://www.hvacrschool.com/SureSwitch.  Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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  • Capacitor Testing and Replacement - Short #247
    In this short podcast episode, Bryan goes through the process of testing and replacing a run capacitor.  Run capacitors provide continuous phase-shifted current to the start winding, allowing the motor to run in the right direction and with the appropriate amount of torque. These capacitors are needed in most of the single-phase PSC motors we work with. Run capacitors are in the circuit all the time and are connected in series with the start winding (compared to start capacitors, which need to be taken out of the circuit after startup). They don't actually "boost" voltage. The bigger the capacitor, the more current can move in and out of the start winding. Run capacitors are made of foil and oil (and the manufacturing quality usually correlates to the capacitor's lifespan), and they usually fail due to overvoltage or overheating. Capacitors may also be replaced with one of a higher voltage rating but not a lower one. Before you test a capacitor, perform a visual inspection. Bloated tops and oil leakage are signs of failure. You'll also want to measure the microfarads and make sure it's within range. An under load test occurs while the system is running (and should NOT be done on blower capacitors for safety reasons). Bench testing happens while the system is off and the capacitor is disconnected and discharged. We have calculators for testing on our app. To test under load, measure the amperage on the start wire and multiply it by 2652. Then, divide that number by the voltage to find the capacitance in microfarads. If the capacitance is over 10% low, replace the capacitor. When replacing a capacitor, make sure the system is off, the capacitor is discharged, and that you tighten the strap and wire it up correctly. It's also a good idea to bench test the new capacitor.   "Capacitor Testing and Replacement Procedure" tech tip: https://www.hvacrschool.com/capacitor-testing-and-replacement-procedure/  "What Is Up With Blower Amps & Watts w/ Steve Rogers" podcast: https://www.hvacrschool.com/podcasts/what-is-up-with-blower-amps-watts-w-steve-rogers/  Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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  • Cold Coil vs. Desiccant Dehumidification
    In this comprehensive episode of the HVAC podcast, Bryan hosts an in-depth discussion about dehumidification technologies with two industry experts: David Schurk, National Sales Manager for Innovative Air Technologies, and Nikki Krueger from Santa Fe Products. The conversation explores the fundamental differences between compression refrigeration dehumidification and solid desiccant systems, providing valuable insights for HVAC professionals dealing with moisture control challenges. David Schurk brings 44 years of industry experience and serves as an ASHRAE Life Member and Distinguished Lecturer, teaching humidity control professional development courses. His expertise focuses on solid desiccant dehumidification systems for industrial and heavy commercial applications. Nikki represents Santa Fe Products, pioneers of whole-house ventilating dehumidification technology since the mid-1990s, and discusses the growing residential and light commercial market demands driven by tighter building construction and stricter energy efficiency requirements. The discussion delves into the critical importance of understanding dewpoint versus relative humidity measurements, a fundamental concept that often confuses technicians in the field. The experts explain how the dew point remains consistent throughout a space while relative humidity can vary dramatically based on temperature differences between rooms, floors, and ceilings. This understanding is crucial for proper system design, troubleshooting, and customer education, especially as homeowners become increasingly aware of indoor air quality concerns. The conversation also addresses the intersection of building science and dehumidification technology, emphasizing that proper moisture control requires both well-designed building envelopes and appropriate mechanical systems. From residential applications dealing with tighter construction and mechanical ventilation requirements to industrial processes like lithium battery manufacturing requiring extremely low humidity levels, the experts highlight how different technologies serve specific market segments while sometimes overlapping in commercial applications. Key Topics Covered Fundamentals of moisture control  Compression refrigeration dehumidification Solid desiccant technology  Market applications and demand drivers Building envelope importance  Measurement and troubleshooting  Water activity levels and mold prevention Technology boundaries  Energy considerations Installation challenges   Learn more about Santa Fe's products at https://www.santa-fe-products.com/, and learn more about David's work at https://www.dehumidifiers.com/. Both David Schurk and Nikki Krueger are active on LinkedIn, too.   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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Real training for HVAC ( Heating, Ventilation, Air Conditioning and Refrigeration) Technicians. Including recorded tech training, interviews, diagnostics and general conversations about the trade.
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