The Current

Have you ever been caught in a customer service chatbot doom loop? Last week, NYC's Department of Consumer and Worker Protection proposed new rules to curb companies' use of AI customer service systems. We speak with Commissioner Sam Levine about why AI customer service chatbots are so frustrating — and why the ramifications are much bigger than just annoyingly-slow customer service.

Delegates from the EU are in Montreal for a summit to launch negotiations to deepen trade and other partnerships between Canada and the European Union. We hear from former leader of the federal Liberals and former Special Envoy to Europe, Stéphane Dion, and from Teresa Ribera, Executive Vice President for the European Commission, on what this new alliance means for Canada and the EU.

As voters head to the polls in the U.S. midterms, politicians are sending mixed messages on the economy. Eric Morris, an economist and portfolio manager in Rochester, New York, digs into the mismatch between the hard data and the way voters are feeling — and why the problems may lie beyond the realm of economics.

As CBC TV launches its second season of The Assembly, we hear what it was like to bring celebrities like Hudson Williams, Marie-Philip Poulin and Zach Galifianakis together with a room full of autistic and neurodivergent interviewers. We speak with Executive Producer Sean De Vries, celebrity guest and singer-songwriter Lights, and interviewer Maurgaux Wosk, about the genuine connections and authentic moments that resulted.

New guidance from the WHO says physicians should consider GLP-1s for kids living with obesity. But what do families need to know before trying the medications, and will they work for every child?